Can't add my realm (Stormrage) into Historical Data Sync

[pupp91]

I have tried automatically syncing and manually adding, but it never adds the realm, it is like the button doesn't work.

I've tried reinstalling option. Is there something else I should try?

Thank you!

[ZG Support 1]

Try doing an uninstall and reinstall of the desktop client to see if that fixes your problem. To uninstall the desktop client do the following:


1-a. If you are running Win7 or earlier click the Start button and in the search box type in %appdata%.
1-b. If you are running Win8 press the Windows Key + R to open the Run command and type in %appdata%.
1-c. If you are running Win10 right click on the Start button and select Run, then in the Run command window type in %appdata%.
2. Doing the above will open up the AppData/Roaming folder.
3. Go into the Zygor Guides Client folder and run the Uninstall.exe program.
4. Delete the leftover Zygor Guides Client folder once the uninstall program finishes.


Once that is done you can get a fresh copy of the client installer from within the Members area. http://zygorguides.com/members/install.php

[pupp91]

That appears to have done it.
Thank you very much!
/bow