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Scan results: 0 items scanned in 55,553 auctions <--- Problem

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    #16
    Update 6:

    I have now tried just removing Zygor program files and reinstalling. Did not clear WoW cache as I was trying this on a fresh install. Ran the scan again; Analysis complete. 1 items scanned in 59092 auctions. This was with zygor the only installed addon

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      #17
      Just wanted to let you know that we are looking into this problem for you and have our dev team investigating. From what we can tell so far, we believe a bug was introduced in the code on Blizzard's end with the Patch 7.2 update and we're trying to find some sort of work around. I will update this thread if anything new develops. Thank you for your patience as we work to resolve this.

      EDIT: Could you see if setting Options>Gold and Auctions>Auction Scanning Speed to Slow changes anything?
      Last edited by Zygor Admin; April 27, 2017, 09:35 AM.
      Zygor Guides Creative Director

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        #18
        Update 7

        I appreciate this issue being escalated.
        My current settings are as follows;
        Enable Auction Tools [Y]
        Auto-scan when auction panel is open [N]
        Enable quicker scans [N]
        Default to Zygor Sell tab when opening auction ... [Y]
        Auction Scanning Speed [Slow] (As per request)
        Enable mail tools [Y]
        Show Zygor Item Tooltips [Y]
        Tooltip Display mode [Simple]
        Run scan
        Analysis Complete. 1 items scanned in 59328 auctions

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          #19
          It has been 5 days with no response. How is this issue coming along?

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            #20
            Our dev team is still working on this. So far it's been too intermittent for them and they have been unable to find a repeatable cause or solution for this.
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              #21
              For me, it happens every time now. The only way to get a single scan out of this is to uninstall Wow and reinstall it.

              I do have other Add ons INSTALLED but they are all disabled except Zygor whenever Im trying to scan. Not sure if this effect the Cache in a way that is making the error. Id be happy to provide my other Add Ons as a list if this would help the Dev team solve this bug.

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                #22
                Instead of uninstalling WoW and reinstalling that try just renaming the Interface and WTF folders, installing a fresh copy of only Zygor, and see if it works that way when there are no other addons installed.
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                  #23
                  Originally posted by Zygor Support View Post
                  Instead of uninstalling WoW and reinstalling that try just renaming the Interface and WTF folders, installing a fresh copy of only Zygor, and see if it works that way when there are no other addons installed.
                  Can't you do something like TSM uses and have the app update the auction house instead of having to ingame scan?

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                    #24
                    While TSM does provide recent scan information (we're looking into something similar) TSM still has to scan for any items that you are posting or shopping for. That means even if we had TSM-like functions there would still be problems when wanting to buy or sell items if the scanning is having a problem and not getting all of the info needed.
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