can't install the guides

[kkcc1213]

i download Zygor Guides Client window i'm input all account and password
i can see my name on the groupbox
but want i click install it not thing happen
Current ver: none
Last ver: 3.2.2563
can anyone help me?????

[Cartman]

Do you have set the right location of the WoW addons folder? Make sure this folder exists.
You can also try to run the updater as administrator (rightclick it).

Moved the thread to a better location.

[kkcc1213]

i sure it right location also i try run with administrator but i didn't work
i also try with other PC still not work
maybe the server don't allow me to download......

[kkcc1213]

ok i fix it for bitdefender 2011 you can't only disable it you have to switch to safe mode RUN>MSCONFIG disable all bitdefender service and switch back to normal mode than update the zygor guide than after done just redo it again to open bitdefender service plz note it for any who use bitdefender

[Cartman]

If the updater shows the correct guides in the middle it should be working.
Do you have any special characters in your password like ?!#+*äöü? These can be problematic.
Another thing to try is download the manual installation zip and extract it to the addons folder and see if it works then.

[kkcc1213]

ok i fix it for bitdefender 2011 you can't only disable it you have to switch to safe mode RUN>MSCONFIG disable all bitdefender service and switch back to normal mode than update the zygor guide than after done just redo it again to open bitdefender service plz note it for any who use bitdefender

it work now thx for help

[Cartman]

Ah, again that nasty Bitdefender. Maybe I'll install a trial version on my alternate PC to look into this issue. There must be some way to tell Bitdefender to not block the Zygor updater...