download prob

[nbabulls07]

hey just bought the horde dailies and event guide but it still says i need to buy it, my money has come out of my account

[cabby]

When you log into the Members Area and click the all-in-one download link, what does it show under the buttons?

Example:
Contents for your membership include:

• Zygor Guides Viewer addon
• Zygor Leveling Guide - Alliance
• Zygor Leveling Guide - Alliance (Cataclysm)
• Zygor Leveling Guide - Horde
• Zygor Leveling Guide - Horde (Cataclysm)
• Zygor Dailies and Events Guide - Alliance
• Zygor Dailies and Events Guide - Alliance (Cataclysm)
• Zygor Dailies and Events Guide - Horde
• Zygor Dailies and Events Guide - Horde (Cataclysm)
• Zygor Talent Advisor addon + builds

[nbabulls07]

Contents for your membership include:
Zygor Guides Viewer addon
Zygor Leveling Guide - Alliance
Zygor Leveling Guide - Alliance (Cataclysm)
Zygor Leveling Guide - Horde (TRIAL) - click to upgrade
Zygor Dailies and Events Guide - Alliance (TRIAL) - click to upgrade
Zygor Dailies and Events Guide - Horde (TRIAL) - click to upgrade
Zygor Talent Advisor addon + builds

[cabby]

Did you already own the Alliance Leveling guides?

[nbabulls07]

yea got em ages ago

[cabby]

Ok, I'm guessing by your first post you just purchased the Horde guides about half hour ago. There's a possibility that the system just hasn't processed everything yet. Zygor is normally sleeping about now so it would be a few hours minimum before anything could be done.

My suggestion would be to wait another hour or two to see if it shows up and you get access to the Horde guides. If not, then use the Contact Form and send off a message to the team. Don't forget to include the ClickBank order number to make it faster for them to track it all down and get it fixed for you.

[ZG Support 1]

hey just bought the horde dailies and event guide but it still says i need to buy it, my money has come out of my account

We see there was an issue with purchase dates on your account. We have fixed this now and you should be able to update your guides to show the new change. If you are still having trouble downloading the Horde Dailies let us know.