client login problem

[kkllee]

Attached is a picture which explains the problem. I'm currently logged in to the member zone and forum on zygorguids.com, but I cant seem to login to the client with same username password. Have tried to change the password, but still I get "username and password are incorrect. Trial user status assumed"

client login problems.jpg

[cabby]

Currently the Updater has problems with special characters in the password such as ~!@#$%^&*(). Try changing your password to letters and numbers only and that should fix it.

[kkllee]

only got letters and numbers ^_^

[cabby]

Hmmm... Running it as an administrator?

[kkllee]

yes, running as admin
*and I've been running the client for almost a year without this problem

[cabby]

Oh, did you just install any anti-virus software lately? There is a known conflict with BitDefender that doesn't allow the Updater to work properly.

[kkllee]

no, this is a new system with clean install from yesterday. Have also tried the updater on my laptop, same problem.

[cabby]

When you said you tried changing the password do you mean in the Members Area or just re-typing it into the Updater settings?

[kkllee]

members area ofc. and tried with the "new" pw in updater. Still the same problem

[cabby]

Huh.. I'm at a loss with this one. From everything you've said it should be working perfectly fine. The only suggestion I have left is to try re-entering the username and password in the settings just in case something is screwy there. Only other thing I can think of is if a firewall is preventing it from connecting right.

[seanalek]

I am having the same problem. Never had an issue before, but since earlier today Zygor assumed TRIAL status because of 'wrong password/account name' (I can log into the member area though and have changed my pw to try another one, but still nothing)

[kkllee]

I've tried everything now, even tried to change username, but still wouldn't work, so I'm guessing it's not a user problem, then rather a problem with zygor's database.

[Cartman]

Checked my Updater and it also says wrong password.
Seems to be something server related.
Just use the manual installation zip file and extract it to the WoW\Interface\Addons folder until this is fixed.

[chuckkoro]

For tracking purposes, I figured I would post. Same issue and error message, no recent changes to my PC at all. Worked fine last night, but not working today.

[dmartin79]

Same problem here but it started after I upgraded the horde guide to cata?
Now all I can get is trial guides so am using manual install atm an thats working fine.