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Updater Reads unable to connect to remote server

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    #1

    Updater Reads unable to connect to remote server

    I am using the current .net Framework and i am running a PC with windows 7
    i have tried several times to remove and reinstall the program, but nothing is working ... i use the zygor update installer ... it says checking for updates ... then an error message:
    HTTP Error: Unable to connect to the remote server

    my internet seems to be working just fine everything is good but no dice!
    Tags: None
    #2
    Do you have any anti-virus programs like BitDefender running? If so they sometimes interfere with the update process until you disable them completely. It's not known why this happens yet.
    My Flight Path Follies guide

    A pessimist knows all women are bad... an optimist hopes they are.

    I reject your reality and substitute my own.

    All foreign languages are done with Google Translate.

    Comment

      #3
      no antivirus

      i am actually not running ANY antivirus software but the following is the error thread i finally got:

      2011-01-21 23:12:01.11 -08:00> --- Opened
      2011-01-21 23:12:01.11 -08:00> Started
      2011-01-21 23:12:01.14 -08:00> Read from registry: AcceptedLicense = 1
      2011-01-21 23:12:01.25 -08:00> Updater MD5 = 79b71122b9d54e341156b28c3137ccc0
      2011-01-21 23:12:01.26 -08:00> Read from registry: AddonsDir = C:\Program Files\World of Warcraft\Interface\Addons
      2011-01-21 23:12:01.26 -08:00> Read from registry: GamePath = C:\Program Files\World of Warcraft\Launcher.exe
      2011-01-21 23:12:01.26 -08:00> Read from registry: User = jarrodscott
      2011-01-21 23:12:01.26 -08:00> Read from registry: Pass = ***
      2011-01-21 23:12:01.26 -08:00> Read from registry: IconCreated =
      2011-01-21 23:12:01.26 -08:00> Determined WoW install dir: C:\Program Files\World of Warcraft
      2011-01-21 23:12:01.28 -08:00> Checking installed version via C:\Program Files\World of Warcraft\Interface\Addons\ZygorGuidesViewer\Ver.lu a
      2011-01-21 23:12:01.28 -08:00> Read from registry: ProductString =
      2011-01-21 23:12:01.28 -08:00> Version: 1724 (3.0.1724)
      2011-01-21 23:12:01.28 -08:00> Logging in...
      2011-01-21 23:12:01.28 -08:00> Connecting to http://zygorguides.com/updater/packa...1.2.3804.35505
      2011-01-21 23:12:01.30 -08:00> Login status -> LOGGINGIN
      2011-01-21 23:12:01.30 -08:00> Displaying news, 10 chars
      2011-01-21 23:12:01.82 -08:00> Displaying news, 1184 chars
      2011-01-21 23:12:22.28 -08:00> HTTP Error: System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 174.18.0.4:80
      at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
      at System.Net.Sockets.Socket.InternalConnect(EndPoint remoteEP)
      at System.Net.ServicePoint.ConnectSocketInternal(Bool ean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception)
      --- End of inner exception stack trace ---
      at System.Net.HttpWebRequest.GetResponse()
      at ZygorUpdaterCS.Form1.LoginWork()
      2011-01-21 23:12:22.30 -08:00> Login status -> ERROR
      2011-01-21 23:15:18.06 -08:00> Uninstalling from C:\Program Files\World of Warcraft\Interface\Addons
      2011-01-21 23:15:18.07 -08:00> Update status -> UNINSTALLING
      2011-01-21 23:15:18.21 -08:00> Checking installed version via C:\Program Files\World of Warcraft\Interface\Addons\ZygorGuidesViewer\Ver.lu a
      2011-01-21 23:15:18.21 -08:00> Read from registry: ProductString =
      2011-01-21 23:15:18.21 -08:00> Version: 0 ()
      2011-01-21 23:15:18.21 -08:00> Checking for WoW running... negative
      2011-01-21 23:15:18.22 -08:00> Started Guides update thread
      2011-01-21 23:15:18.22 -08:00> Creating temporary file for Guides
      2011-01-21 23:15:18.22 -08:00> Temporary file is: C:\Users\Scotts\AppData\Local\Temp\tmp4B23.tmp
      2011-01-21 23:15:18.22 -08:00> Preparing file list...
      2011-01-21 23:15:18.22 -08:00> Listed 0 files
      2011-01-21 23:15:18.22 -08:00> Calculating MD5 hashes...
      2011-01-21 23:15:18.22 -08:00> Calculation complete
      2011-01-21 23:15:18.23 -08:00> Login status -> ERROR
      2011-01-21 23:15:18.23 -08:00> Update status -> DOWNLOADING
      2011-01-21 23:15:18.26 -08:00> Connecting to http://zygorguides.com/updater/packager.php
      2011-01-21 23:15:18.28 -08:00> POSTing user=jarrodscott&pass=*****&do=comp&uv=1.2.3804.35 505
      2011-01-21 23:15:39.29 -08:00> Error during updating guides: System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 174.18.0.4:80
      at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
      at System.Net.Sockets.Socket.InternalConnect(EndPoint remoteEP)
      at System.Net.ServicePoint.ConnectSocketInternal(Bool ean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception)
      --- End of inner exception stack trace ---
      at System.Net.HttpWebRequest.GetRequestStream(Transpo rtContext& context)
      at System.Net.HttpWebRequest.GetRequestStream()
      at ZygorUpdaterCS.Form1.UpdateWork_Download(Stream tempstream, String& filelist)
      at ZygorUpdaterCS.Form1.UpdateWork()
      2011-01-21 23:15:39.38 -08:00> --- Closed

      Comment

        #4
        Couple basic things to check on. First, are there any updates for the .NET framework in your Windows Update? If so make sure they're installed. Second, the most basic thing, have you tried re-booting your system?
        My Flight Path Follies guide

        A pessimist knows all women are bad... an optimist hopes they are.

        I reject your reality and substitute my own.

        All foreign languages are done with Google Translate.

        Comment

          #5
          yup

          all updated and rebooted 2x

          Comment

            #6
            Well, unfortunately that's about the best I'm able to help you with. One of the main team will have to look this over and try to figure out what's going on. In the meantime you should be able to do a manual installation. The link to get that file is in the Members Area below the link to download the updater.
            My Flight Path Follies guide

            A pessimist knows all women are bad... an optimist hopes they are.

            I reject your reality and substitute my own.

            All foreign languages are done with Google Translate.

            Comment

              #7
              Oh, one thing I forgot that is another of those off the wall things. Do you by chance have any characters other than numbers or letters in your password? Characters like (*&^%$#@!). If so log into the Members Area and change your password to only letters and numbers as those special characters can sometimes throw the Updater for a loop.
              My Flight Path Follies guide

              A pessimist knows all women are bad... an optimist hopes they are.

              I reject your reality and substitute my own.

              All foreign languages are done with Google Translate.

              Comment

                #8
                Originally posted by jarrodscott View Post
                I am using the current .net Framework and i am running a PC with windows 7
                i have tried several times to remove and reinstall the program, but nothing is working ... i use the zygor update installer ... it says checking for updates ... then an error message:
                HTTP Error: Unable to connect to the remote server

                my internet seems to be working just fine everything is good but no dice!
                Have you tried to repeatedly install the guides for 5 minutes? This will make sure there is not a communicaion error happening for somereason. Also, make sure you double check your firewall as this is very common, but overlooked for blocking communication. It may have been as simple as our website having an error at the time you tried to download. Let us know if your still having this problem after trying these things.
                Become a Fan of Zygor Guides on Facebook:
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                Comment

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