Bought Cata Upgrade, No Guide Available

[digitalarcana]

Seems to be a common problem. I've successfully purchased (paid for) the Cata upgrade, Horde and Alliance, but the web site still offers to sell it to me again, and the updater does not download it.

Mail my info to zygor @ zygorguides.com ?

[silverhawk11]

You can e-mail him there, or you may use this link:

http://www.zygorguides.com/support/contact.php

Just make sure you have your ClickBank order number ready :-).

[ZG Support 1]

Seems to be a common problem. I've successfully purchased (paid for) the Cata upgrade, Horde and Alliance, but the web site still offers to sell it to me again, and the updater does not download it.

Mail my info to zygor @ zygorguides.com ?

Waiting for your an email with your Clickbank receipt. If you are having trouble finding it you can use this link to recover it : http://www.clickbank.com/orderDetail.htm?clear=true

[digitalarcana]

I submitted my clickbank receipt and number last night, via the "Contact Us" form, as suggested by the moderator.

I have now also sent it via an e-mail.

If only e-mail works, and the Contact form isn't checked, it might be preferable for the mods not to steer people to the Contact form... :-)

[cabby]

The contact form is checked (it generates an email to Zygor Support) as well as Zygor's e-mail. It's just you only really have 2 or 3 people that make the guides and provide the support and they can often get swamped with a lot of stuff, and they also need to sleep. They are doing their best to handle everything as well as keep their sanity and I'm sure they'll get it fixed as soon as they can.

[digitalarcana]

Oh, I was only commenting that someone from support had posted here to say they were waiting on my e-mail with my info, but 12 hours before that I'd given the info in the Contact form.

Just seemed odd is all, if they all go to the same place.

But I am all fixed up and fine now, and thank you very much!

[cabby]

Ahh, could be that Zygor Support was just getting you confused with someone else. I know he said he's been pretty busy with all of the account stuff.

Since you're all fixed and everything is good to go for you I'm going to close the thread so it's marked as resolved. Please don't hesitate to post any other problems you might run into.