Haveing issues with the guide itself

[snikz]

Hello Zygor

Im haveing problems with the guide itself, havent played any online game sin a long while so i restarted the viewer this image shows what going on. I can use it alrigth in the game, but i still would love to have control of the guide.

Skærmbillede (1).jpg

Hope u can help

[ZG Support 1]

Try reinstalling Java and then restarting the computer.

[snikz]

Hello again, sorry for late reply.

I have tried the following:

1. Reinstall Java
2. Reinstalled ZygorGuides

[ZG Support 1]

Try going to your Program Files (x86) folder and delete the Zygor Guides Client folder in there, then download a fresh copy of the client. Or is that what you mean when you say you reinstalled ZygorGuides?

[snikz]

Yeha, i have tried that

[ZG Support 1]

Have you tried disabling any anti-virus software that might be messing with it running?

[snikz]

Have Windows 8.1, the only virus im useing is the Defender wich came with it

[ZG Support 1]

Hmm... have you tried running the installer client as an administrator?

[snikz]

I got it to work by switching it to Windos 98/Me and administrator setting. Wierd

[Cartman]

Did you try it with only one display active?
I tried with two displays myself (NVidia graphics card) without problems but who knows, different drivers may cause different problems.

[ZG Support 1]

I have alerted our client programmer so he can look into this to see if maybe something specific in Win8.1 was the cause.

[Cartman]

I have Windows 8.1 too and I suppose most Wndows 8.0 users upgraded to 8.1 so the problem should not be specific to this Windows version.

[Zygor Dev 6]

So from a little bit of reading around, I was able to gather that it might be an issue with Nvidia drivers on the Windows 8 platform. Some said they resolved their issues by overriding java.exe and/or javaw.exe (both of which are located in the bin folder of your Java installation) to use Integrated Graphics. Alternatively, I would just double check that your graphics drivers are up-to-date.

In the meantime, I'll see into anything on my end I can do to prevent this. Options may be grim, sadly.

[snikz]

Im useing a an AMD 7950 card?