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Zygor client stuck on "Check for updates"

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  • ZG Support 1
    replied
    Have you tried using a different browser or if using a VPN trying a different connection?

    Leave a comment:


  • trun4rth
    replied
    Currently I'm not able to download anything from the Zygor website. I was also stuck on my client, at downloading update. My internet connection is solid, with a full system restart still hung, so I removed the program, and went to download a fresh installer from the site, tried multiple times, and errors out each. I tried downloading the zipped manual install of the files, even it errored.

    Leave a comment:


  • ZG Support 1
    replied
    Normally if you put the computer to sleep that will mess with it and cause it to get hung up resulting in needing to restart the desktop app. The simple work-around for that is to fully shut down the desktop app before you put the computer to sleep.

    Leave a comment:


  • Mengaxe
    replied
    That varies, I can try to pay attention to see if happens after it sleeps vs a shutdown.

    Leave a comment:


  • ZG Support 1
    replied
    Do you shut down your computer or put it to sleep?

    Leave a comment:


  • Mengaxe
    replied
    Yes, I can get past it but it happens frequently, such as daily so something is going on that never used to and I haven't installed anything else on my PC lately (at all).

    Leave a comment:


  • ZG Support 1
    replied
    Did you do what is in post #2? Do you shut down your computer or put it to sleep?

    Leave a comment:


  • Mengaxe
    replied
    I know this is a topic from a couple of months ago but I have been getting the same result very often lately, especially after patch to the game from Blizzard. Doing the same thing this morning along with having the addon within the game tell me I am using the trial version and the out of game client showing me as having an Elite Subscription.

    Leave a comment:


  • ZG Support 1
    replied
    Do this for a test. Exit the game and go delete the Zygor folder in the Addons folder but do not run the desktop app to reinstall. Instead go back in game right away to verify that the addon is completely gone.

    Leave a comment:


  • braggff
    replied
    Originally posted by ZG Support 1 View Post
    Try doing a guide reinstall.

    1. exit WoW
    2. go to the WoW/_retail_/Interface/Addons folder and delete any Zygor folders
    3. run the desktop client and install a fresh copy of the guides
    already did that several times.

    Leave a comment:


  • ZG Support 1
    replied
    Try doing a guide reinstall.

    1. exit WoW
    2. go to the WoW/_retail_/Interface/Addons folder and delete any Zygor folders
    3. run the desktop client and install a fresh copy of the guides

    Leave a comment:


  • braggff
    replied
    WoWScrnShot_022622_180639.jpg I'm getting the same issue, have restarted client even uninstalled and reinstalled several times, just keeps telling me I need an update?
    Last edited by braggff; February 26, 2022, 05:11 PM.

    Leave a comment:


  • ZG Support 1
    replied
    Sounds like the client is just hung. Try right clicking on the small Z icon in the task bar tray (far right side) near the date/time and select Exit. Then use the desktop shortcut to restart the client.

    Leave a comment:


  • claggs
    started a topic Zygor client stuck on "Check for updates"

    Zygor client stuck on "Check for updates"

    Is one of your servers down for checking for new versions of the addons? I keep getting a warning in -game that I have to update but my client is stuck on Check for Updates.
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