Payment Issue

[Druxus]

I have tried to reactivate my subscription and nothing is working, I have tried several different methods. Any Advice?

[ZG Support 1]

I have cleared out the old billing information and this should allow you to get signed up with the payment method of your choice. If you continue to have problems with this please let me know.

[antisavas]

can you pls clear my old billing information

[ZG Support 1]

Your billing info has been cleared for a year. You need to contact your bank or try a different card.

[antisavas]

Bank says there is no problem from our side

[antisavas]

i guess its about your system 2 factor authentication (2fa) doesnt work for you

[ZG Support 1]

That may be it. Then you might want to try a different card or use that card via Paypal.