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PSA: Don't purchase a year's sub unless you plan to fully use it.

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    PSA: Don't purchase a year's sub unless you plan to fully use it.

    Alternate title: Have more foresight than I did.

    I purchased a year's subscription to Zygor, used less than 25% of it, and have quit playing WoW. I was informed very clearly by Zygor customer service that no refunds are issued beyond two weeks after the purchase date.

    You will NOT receive a partial refund for unused time on your subscription.

    If you buy a year's subscription to Zygor and decide two weeks and a day into it that you're done with wow, you aren't getting any sort of refund. Anything beyond two weeks from the purchase date, and you're out the full cost of what you paid. Period.

    Learn from my mistake. If you aren't REALLY sure you're going to be using that full year's sub, then consider the monthly option.


    #2
    While yes we do only offer the refunds within 2 weeks of the purchase on the 12 month plan we do give some leeway on that so the 2 weeks and 1 day statement is not accurate. However the leeway does not extend to 3 months after you started the sub.
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      #3
      Originally posted by ZG Support 1 View Post
      While yes we do only offer the refunds within 2 weeks of the purchase on the 12 month plan we do give some leeway on that so the 2 weeks and 1 day statement is not accurate
      Define 'leeway.' How much leeway? What if someone quits after three weeks? Would a partial refund be given? What about four weeks? Six weeks? Two months?

      Originally posted by ZG Support 1 View Post
      the leeway does not extend to 3 months after you started the sub.
      Three months of a year long sub is only 25% of the purchase. That's 75% of what I purchased that will go unused, and which I will not receive any reimbursement for.

      ___

      The POINT of my post stands. Don't purchase a year long subscription unless you fully plan to use it because you aren't getting any partial refunds for unused time.

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