Subscription Expired

[landelor]

Hi Team,

Related to -- "Subscription expired" in-game when it's not." -- entry in forum.

I'm still experiencing this.
My progress gets reset and after a reload I see this.
Screenshot 2020-11-25 153348.png

Any help will be appreciated.

Regards,
Landelor

[ZG Support 1]

This should be fixed for you. Run the desktop client and click to check for updates. If that does not fix it then reinstall the guides and that should get you sorted.

[landelor]

The reinstall seems to have resolved the issue. Thanks for the prompt response.

[wr9966]

I have the same issue - I've reinstalled but it did not fix the issue.

[ZG Support 1]

Should be fixed for you now. Try the reinstall again.

[davian1980]

Managed to find myself in the same situation. Apparently it doesn't just affect people on the day their sub is set to renew considering mine is set to renew on the 27th of April.

[ZG Support 1]

You should be fixed now.

[luminary]

I am also experiencing this.

[ZG Support 1]

Please try the following and see if it resolves the issue:

1. Exit out of the game completely.
2. Open the Zygor Guides Client. Click on "WoW Guide Content" to select it, then click the Repair button.
3. When it finishes repairing, go back in the game and see if the issue is resolved.

[msorelle]

I had this same issue today, the 'Repair' option seems to have cleared it up