Disappearing Guides

[wun1one]

Ok, haven't seen anything in the forums about this yet, so seeing if anyone else is having this problem.

Whenever I change toons (Log out), I loose all the guides after WoD, but when I exit & restart the whole game, they are back. Any ideas?

[ZG Support 1]

Try doing a full guide reset.

1. exit WoW
2. go to the WoW/_retail_/Interface/Addons folder and delete the ZygorGuidesViewer folder
3. go to the WoW/_retail_/WTF/Account/<your account name here>/SavedVariables folder and delete the Zygor files in there
4. run the desktop client and install a fresh copy of the guides
5. go back in game to test and let me know if that fixed it

[wun1one]

No change. Still loose the guides after WoD if I log out to change toons. I'm now getting the 'Zygor needs an update' msg that someone else mentioned in another thread.

[wun1one]

Well that's a bummer. I just tried re installing the Zygor client and it's still happening.

[ZG Support 1]

Try doing a reinstall again to see if it's fixed now. Looked like your account may have been bugged.

[ruffian]

I was in the middle of the Kyrian questline. I turned in a quest and the guide immediately went to a WoD step. I do not want to reconfigure this on all my toons again I have way too many. Please tell me there is an easy fix. This is happening quite a bit lately. Wish a permanent fix would be released. I have been using these guides for, I do not even know how many years, WoTLK maybe and never had the amount of issues that seem to be arising within last year or so

[vancelot]

I'm having this same issue, any chance ya'll could fix my account? <3

[ZG Support 1]

ruffian do the above steps but skip step 3. That should get you fixed now without having to re-do the settings on your toons.

vancelot your account looks fine. Do the above steps to see if that fixes it for you.

[wun1one]

Fixed now. Thanks

[vancelot]

Deleting the saved variables (and reinstalling again) fixed it. Thanks!