0 Guides are Loaded

[vengent]

Coming back to wow after a long break, of course needed my precious zygor. I've tried installing it with the windows client, and with the manual install zip. Putting it in the _retail_\interface\addons directory. (or letting the client do it). I see the actual guides when I look under the ZygorGuidesViewer\Guides\Leveling etc directories. But using the viewer in game never shows a guide to select. I've deleted and reinstalled twice now, reset profile to default. Any othe rsuggestions?

[vengent]

Note: Also blew away the zygor saved variables in wtf.

[ZG Support 1]

When you look at the desktop client what username do you see on the left side and what does it display for your subscription status?

[vengent]

Shows Vengent, Membership Elite, Subscription Active.

[ZG Support 1]

When you are in game open up the guide viewer settings and look on the about page. What does that show for the guide version?

[vengent]

8.0.24219 Although I was just randomly flying between waypoints, and it suddenly loaded. I just activated the subscription this afternoon, maybe took awhile to take affect in system?

[vengent]

Och, I switched characters, and zero guides loaded again.

[vengent]

I'm seeing some errors now. (with addon bugsack/buggrabber) didn't see them before.

1x ...iewer\Guides\Includes\General\N_General_Include s.lua:4: attempt to call method 'RegisterInclude' (a nil value)
[string "@ZygorGuidesViewer\Guides\Includes\General\N_ Gene ral_Includes.lua"]:4: in main chunk

Locals:
ZygorGuidesViewer = <table> {
startups = <table> {
}
}
(*temporary) = nil
(*temporary) = <table> {
startups = <table> {
}
}
(*temporary) = "misc_rep_mount"
(*temporary) = " This will require you to be _exalted_ with _%rep%_
_Exalted_ with _%rep%_ |condition rep("%rep%")>=Exalted
"
(*temporary) = "attempt to call method 'RegisterInclude' (a nil value)"

1x ...sViewer\Guides\Includes\General\N_Quest_Include s.lua:8: attempt to call method 'RegisterInclude' (a nil value)
[string "@ZygorGuidesViewer\Guides\Includes\General\N_ Ques t_Includes.lua"]:8: in main chunk

Locals:
ZygorGuidesViewer = <table> {
startups = <table> {
}
}
(*temporary) = nil
(*temporary) = <table> {
startups = <table> {
}
}
(*temporary) = "celestial_tournament"
(*temporary) = " talk Master Li##73082
accept The Celestial Tournament##33137 |goto Timeless Isle/0 34.7,59.6
step
talk Master Li##73082 |goto Timeless Isle/0 34.7,59.6
Tell him _I'd like to enter the Celestial Tournament._ |goto Celestial Tournament/0 34.0,55.2 < 20
Once you enter the _Celestial Tournament_ you will notice there are 3 main NPCs that you need to talk to.
Click here if those 3 NPCs are _Chen Stormstout_, _Wrathion_, and _Taran Zhu_. |confirm |next "chen"
OR
Click here if those 3 NPCs are _Shademaster Kiryn_, _Blingtron 4000_, and _Wise Mari_. |confirm |next "shademaster"
//Scenario (option 1)
step
label "chen"
talk Chen Stormstout##71927
Tell him _Let's do this!_
|tip Chen Stormstout has a Beast Pet, a Critter Pet and an Elemental Pet. Use Mechanical type attacks on his Beast, Beast type attacks on his Critter, and Aquatic type attacks on his Elemental.
Defeat Chen Stormstout in a pet battle |goto Celestial Tournament/0 37.8,57.3 |q 33137
confirm
step
talk Wrat(*temporary) = "attempt to call method 'RegisterInclude' (a nil value)"

[ZG Support 1]

Try doing a guide reinstall.

1. exit WoW
2. go to the WoW/_retail_/Interface/Addons folder and delete the ZygorGuidesViewer folder
3. run the desktop client and install a fresh copy of the guides
4. go back in game to test and let me know if that fixed it

[vengent]

Okay update. (this is so frustrating). Loading the exact same addons, with the same zygor profile. It works on one character and doesn't work on another. Zygor errors out seeming unable to load its primary class.

[ZG Support 1]

What happens if you disable all other addons and only have Zygor running?

[Zygor Admin]

Okay update. (this is so frustrating). Loading the exact same addons, with the same zygor profile. It works on one character and doesn't work on another. Zygor errors out seeming unable to load its primary class.

If you want you can reach out to our support team via live chat and we can do a remote support session to get this fixed for you, if you're finding the back and forth of the forum frustrating.