Server Trends Not Updating

[kschir]

I noticed about 3 days ago server trends stopped updating. I have reinstalled and also cleared the data/gold folder and resynced. All are nearly 72 hours old which had not been the case before.

[ZG Support 1]

The server trends get updated approximately every 3 days so close to 72 hours is ok. If you see it go over 80 hours please let us know. We're also looking into an issue with the server trends that was discovered on Monday that may be affecting what you saw from before Monday to what you see now as we still investigate that.

[kschir]

Server Trends Not Updating

The server trends get updated approximately every 3 days so close to 72 hours is ok. If you see it go over 80 hours please let us know. We're also looking into an issue with the server trends that was discovered on Monday that may be affecting what you saw from before Monday to what you see now as we still investigate that.

85-86 Hours

[ZG Support 1]

The team are working on this and should have it fixed as soon as they can.

[kschir]

The team are working on this and should have it fixed as soon as they can.

Apparently it's fixed, all the realms I'm on just updated

[ZG Support 1]

That's good to hear. If you have any other problems please let us know.

[kschir]

The team are working on this and should have it fixed as soon as they can.

This updated as it should have on the 28th. Since then, no updates. This is exactly as it happened before. Apparently it is not fixed

[ZG Support 1]

Is the data over 72 hours old?

[kschir]

80-81 at the time

[ZG Support 1]

Which server are you on and is it US or EU?

[firegodd]

I'm having the same issue here. I click sink and it starts but does not finish. What is going on here?

[ZG Support 1]

Try exiting the client completely and then restart it. If the sync starts but doesn't finish that is some kind of connection problem and not problem in the original post of this thread.

[firegodd]

I did that several time and always the same issue. Just tryed it a few mins. ago without an exit and it worked. Don't know why that would be an issue on my end but whatever.

[ZG Support 1]

It could have been some kind of hiccup with Java or maybe a hiccup in the connection somewhere between you and us.

[theonlymoose]

Feb 14, 2016 - server trends are currently 95+ hours old.