legion guide is not loading for alt

[mattreyes7]

recently created alt (lvl 10 zandalari troll). zandalari starter guide loaded fine and got as far to picking legion quest line thru chromie time. i logged out after this but then when i re-logged the legion quest guide is now missing and i only see the pandarian starter (1-12) as my loadable guide. Has anyone experienced this?

edit: To add, when i also try re-load otherguide it says i am either using the trial version or do not have the guide at all

[ZG Support 1]

Please try the following and see if it resolves the issue:

1. Exit out of the game completely.
2. Open the Zygor Guides Client. Click on "WoW Guide Content" to select it, then click the Repair button.
3. When it finishes repairing, go back in the game and see if the issue is resolved.