I've just paid for both the 80-85 and dailies guide for alliance and I didn't get the upgrades.. Have I really just lost £27 or can I still get them somehow?
Zygor
- Home
- In-Game Guides
- Leveling &
Loremaster - Dungeons &
Gear - Dailies &
Reputation - Gold &
Professions - Pets &
Mounts - Titles &
Achievements
NEWEST GUIDESWOW RETAILWOW CLASSICWOW WRATH OF THE LICH KING CLASSIC - Leveling &
- Web Guides
- Community
- Support
- News
- Monthly Giveaway
NEWEST GUIDES
WOW RETAIL
- Leveling &
Loremaster - Dungeons &
Gear - Dailies &
Reputation - Gold &
Professions - Pets &
Mounts - Titles &
Achievements
WOW CLASSIC
WOW WRATH OF THE LICH KING CLASSIC
Announcement
Collapse
No announcement yet.
£27 and no upgraded guides?
Collapse
X
-
I'll copy paste from Cabby:
Originally posted by cabby View PostUnfortunately there's nothing I can personally do to get you fixed up, this is something that Zygor or Zygor Support have to do (we moderators don't have access to that kind of account stuff). Right now there is a bug in the processing system and it's causing people not to get instant access to their guides like they should. Just fill out the Contact Form and as soon as one of the guys sees it that can fix you up you'll be taken care of. Don't forget to include your ClickBank order number on that form as it will speed up the process for them. I can't guarantee any kind of time frame but they should have it fixed for you within 24 hours (normally a lot less).
-
It says at the top of that page if you need more urgent assistance to use the forums. I've paid for two guides that I haven't got - is that not urgent and needing a fix? I don't really want to wait until Thursday before I can use the two guides I bought.Toons
Level 85 Night Elf Druid
Level 85 Gnome DK
Level 64 Human Warrior
Comment
-
The guys that can fix this are east coast US and it's 4:30am right now. I'm pretty sure they're sleeping. If you fill out that form then they'll see it in the morning and get it fixed for you.My Flight Path Follies guide
A pessimist knows all women are bad... an optimist hopes they are.
I reject your reality and substitute my own.
All foreign languages are done with Google Translate.
Comment
-
I've sent one in aswell but the problem I think was the email I entered when I had to complete my purchase. I used a newer email thinking my account was under that name (as my forum account is) but my member account doesn't appear to be on the same email.Toons
Level 85 Night Elf Druid
Level 85 Gnome DK
Level 64 Human Warrior
Comment
-
Nah, they've had a bug plaguing the processing system for a few days now. My understanding of it is that it assigns a wrong date (future) to your purchase here at the website so the site doesn't think you've purchased the stuff yet when you have. It only takes the guys a minute or two to fix it for an individual person, but it's been taking them some time trying to track the bug down to squash it.My Flight Path Follies guide
A pessimist knows all women are bad... an optimist hopes they are.
I reject your reality and substitute my own.
All foreign languages are done with Google Translate.
Comment
-
Sorry, they never released a trial for the Cataclysm leveling areas. I did just send off an email to Zygor to remind him about those of you having account issues. Hopefully he'll get it all sorted out soon.My Flight Path Follies guide
A pessimist knows all women are bad... an optimist hopes they are.
I reject your reality and substitute my own.
All foreign languages are done with Google Translate.
Comment
-
This is fixed for you now, sorry for the delay. However, we think we've pinpointed and fixed this issue for the future, so we're just waiting for some more payments to come through to verify.Become a Fan of Zygor Guides on Facebook:
http://www.facebook.com/zygorguides
Follow Zygor Guides on Twitter:
http://twitter.com/zygorguides
Comment
Copyright © 2010 Zygor Guides LLC
All times are GMT-5. This page was generated at 1 minute ago.
Working...
X
- Explore
- Explore
- Guides
- Guides
- Support
- Support
Copyright © 2024 Zygor Guides, LLC.
All Rights Reserved.
All Rights Reserved.
This site and the products and services offered on this site are not associated, affiliated, endorsed, or sponsored by Activision | Blizzard or ZeniMax Media Inc., nor have they been reviewed, tested or certified by Activision | Blizzard or ZeniMax Media Inc..
Confirm new privacy settings.
Due to the European Union's new privacy legislation being in effect, we updated our Privacy Policy to be compliant with the General Data Protection Regulation (GDPR).
We listed all our data processing mechanisms' there such as cookies use and your methods to have full control over your data both as a visitor and as a member all the time.
Please make sure you know and agree with the new terms before you follow.
Privacy Policy
Comment