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  1. #11
    I have unistalled using the wrench icon and uninstalled manually and still nothing.

    It would help if you could include a screenshot to let me see what I am missing

  2. #12
    Administrator ZG Support 1's Avatar
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    Ok, if it's showing you the correct faction guide then it's working. All it is doing is allowing you to use the other faction leveling guide with a different main faction character. You will see main, mage, and fighter quest stuff right now because those are in the leveling guides for each faction. If it's something you can't do just skip those steps and keep going. For the skyshard guide click the down arrow on the guide viewer and you should see it in the list.
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  3. #13
    I have just levelled a new character and finished the story line and its transported me to Khenarthis roost and after reclogging the guide did change , so I'm happy about that but still no skyshard guide it has all rest for AD even though I,m DC. got all guides right upto lvl 42-48 Coldharbour

  4. #14
    Administrator ZG Support 1's Avatar
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    When you're in game and click on the drop down arrow on the guide viewer what do you see listed?
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  5. #15
    HOME

    Wailing prison
    Khenarthis roost 3-7
    Auridon 7-15
    Grahtwood 15-25
    Greenshade 22-30
    Malabel Tor 30-38
    Reaper's March 38-45
    Coldharbour 42-48

    Ver 1.09765

  6. #16
    Administrator ZG Support 1's Avatar
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    Well you should see skyshards in there as well if you're seeing the change for veteran levels. When you look in your Documents/Elder Scrolls Online/live/AddOns/ZygorGuidesViewer/Guides folder do you see a Skyshards.lua file in there?
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  7. #17
    No all I see is
    Leveling Ad
    Leveling common
    Leveling DC
    Leveling EP
    Zygor includecommon
    Zygor IncludesAD
    Zygor IncludesDC
    Zygor IncludesEP

  8. #18
    Administrator ZG Support 1's Avatar
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    If you look in the update client settings (gear icon bottom right) what do you see in the Game Installation section for the ESO folder settings?
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  9. #19
    :\Program Files (x86)\Zenimax Online

    C:\Program Files (x86)\Zenimax Online\Launcher\Bethesda.net_Launcher.exe

    C:\Users\Mike\Documents\Elder Scrolls Online\liveeu

  10. #20
    Administrator ZG Support 1's Avatar
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    That last one should be C:\Users\Mike\Documents\Elder Scrolls Online\liveeu\Addons so you'll want to make sure that is set properly then reinstall the guides.
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