Updater timed out

[avejoe8]

I am getting "Error downloading update data: The operation has timed out" error from the updater when I click the 'Update' button. See details below.

2014-11-12 14:30:44.67 -08:00> --- Opened
2014-11-12 14:30:44.67 -08:00> Started
2014-11-12 14:30:44.68 -08:00> Read from registry: AddonsDir = D:\Program Files (x86)\World of Warcraft\Interface\Addons
2014-11-12 14:30:44.69 -08:00> Read from registry: GamePath = D:\Program Files (x86)\World of Warcraft\Launcher.exe
2014-11-12 14:30:44.69 -08:00> Read from registry: Once_ChangedToExe = 1
2014-11-12 14:30:44.69 -08:00> Read from registry: User = avejoe8
2014-11-12 14:30:44.69 -08:00> Read from registry: Pass = ***
2014-11-12 14:30:44.69 -08:00> Read from registry: IconCreated = 1
2014-11-12 14:30:44.69 -08:00> Read from registry: AutoMode = 0
2014-11-12 14:30:44.69 -08:00> Determined WoW install dir: D:\Program Files (x86)\World of Warcraft
2014-11-12 14:30:44.69 -08:00> Read from registry: AcceptedLicense = 1
2014-11-12 14:30:44.69 -08:00> Updater MD5 = 1dfd1bf411e5ff6f0676a9cf747114d6
2014-11-12 14:30:44.86 -08:00> Read from registry: AcceptedLicense = 1
2014-11-12 14:30:44.91 -08:00> Checking installed version via D:\Program Files (x86)\World of Warcraft\Interface\Addons\ZygorGuidesViewer\Ver.lu a and ZygorGuidesViewer.toc .
2014-11-12 14:30:44.91 -08:00> Read from registry: ProductString = zgv levl-a-cata levl-a-mop levl-h-cata daie-a-cata daie-a-mop daie-h-trial proa-a-trial proa-h-trial titr-a-trial titr-h-trial pets-a-trial pets-h-trial dung-a-trial dung-h-trial
2014-11-12 14:30:44.91 -08:00> Version: 10744 (4.0.10744)
2014-11-12 14:30:44.91 -08:00> Logging in...
2014-11-12 14:30:44.91 -08:00> Connecting to http://zygorguides.com/updater/packa...1.3.4841.26252
2014-11-12 14:30:44.92 -08:00> Login status -> LOGGINGIN
2014-11-12 14:30:44.92 -08:00> Displaying news, 196 chars
2014-11-12 14:30:51.14 -08:00> Receiving response
2014-11-12 14:30:51.14 -08:00> LOGIN> LOGIN OK
2014-11-12 14:30:51.14 -08:00> LOGIN> USER Tim Brothers
2014-11-12 14:30:51.14 -08:00> LOGIN> INFO productfiles loaded
2014-11-12 14:30:51.14 -08:00> LOGIN> UPDATER_MD5 1dfd1bf411e5ff6f0676a9cf747114d6
2014-11-12 14:30:51.14 -08:00> LOGIN>
2014-11-12 14:30:51.14 -08:00> LOGIN> VER 5.0.10768
2014-11-12 14:30:51.14 -08:00> LOGIN> PRODUCT zgv Zygor Guides Viewer addon
2014-11-12 14:30:51.14 -08:00> LOGIN> PRODUCT levl-a-cata Leveling 1-85 - Alliance (Cataclysm)
2014-11-12 14:30:51.14 -08:00> LOGIN> PRODUCT levl-a-mop Leveling 85-90 - Alliance (Mists)
2014-11-12 14:30:51.14 -08:00> LOGIN> PRODUCT levl-a-wod Leveling 90-100 - Alliance (Warlords)
2014-11-12 14:30:51.14 -08:00> LOGIN> PRODUCT levl-h-cata Leveling 1-85 - Horde (Cataclysm)
2014-11-12 14:30:51.14 -08:00> LOGIN> PRODUCT daie-a-cata Dailies and Events - Alliance (Cataclysm)
2014-11-12 14:30:51.14 -08:00> LOGIN> PRODUCT daie-a-mop Dailies and Events - Alliance (Mists)
2014-11-12 14:30:51.14 -08:00> LOGIN> PRODUCT daie-h-trial Dailies and Events - Horde (TRIAL)
2014-11-12 14:30:51.14 -08:00> LOGIN> PRODUCT proa-a-trial Professions and Achievements - Alliance (TRIAL)
2014-11-12 14:30:51.14 -08:00> LOGIN> PRODUCT proa-h-trial Professions and Achievements - Horde (TRIAL)
2014-11-12 14:30:51.14 -08:00> LOGIN> PRODUCT titr-a-trial Titles and Reputations - Alliance (TRIAL)
2014-11-12 14:30:51.14 -08:00> LOGIN> PRODUCT titr-h-trial Titles and Reputations - Horde (TRIAL)
2014-11-12 14:30:51.14 -08:00> LOGIN> PRODUCT pets-a-trial Pets and Mounts - Alliance (TRIAL)
2014-11-12 14:30:51.14 -08:00> LOGIN> PRODUCT pets-h-trial Pets and Mounts - Horde (TRIAL)
2014-11-12 14:30:51.14 -08:00> LOGIN> PRODUCT dung-a-trial Dungeons and Gear - Alliance (TRIAL)
2014-11-12 14:30:51.14 -08:00> LOGIN> PRODUCT dung-h-trial Dungeons and Gear - Horde (TRIAL)
2014-11-12 14:30:51.14 -08:00> LOGIN> PRODUCTDIR ZygorGuidesViewer
2014-11-12 14:30:51.14 -08:00> LOGIN> CHG:
2014-11-12 14:30:51.14 -08:00> LOGIN> Zygor Guides 5.0 is here!<br />
2014-11-12 14:30:51.14 -08:00> LOGIN> Warlords of Draenor content is now available.<br />
2014-11-12 14:30:51.14 -08:00> LOGIN>
2014-11-12 14:30:51.14 -08:00> LOGIN> :CHG
2014-11-12 14:30:51.14 -08:00> LOGIN> END
2014-11-12 14:30:51.14 -08:00> Login complete
2014-11-12 14:30:51.15 -08:00> Login status -> USER
2014-11-12 14:31:07.97 -08:00> Checking for WoW running... negative
2014-11-12 14:31:07.97 -08:00> Started Guides update thread
2014-11-12 14:31:07.97 -08:00> Creating temporary file for Guides
2014-11-12 14:31:07.97 -08:00> Temporary file is: C:\Users\Alice\AppData\Local\Temp\tmp4C12.tmp
2014-11-12 14:31:07.97 -08:00> Preparing file list...
2014-11-12 14:31:07.97 -08:00> Listed 497 files
2014-11-12 14:31:07.98 -08:00> Calculating MD5 hashes...
2014-11-12 14:31:08.00 -08:00> Update status -> HASHING
2014-11-12 14:31:08.03 -08:00> Update status -> HASHING
2014-11-12 14:31:08.06 -08:00> Update status -> HASHING
2014-11-12 14:31:08.09 -08:00> Update status -> HASHING
2014-11-12 14:31:08.12 -08:00> Update status -> HASHING
2014-11-12 14:31:08.15 -08:00> Update status -> HASHING
2014-11-12 14:31:08.15 -08:00> Calculation complete
2014-11-12 14:31:08.15 -08:00> Connecting to http://zygorguides.com/updater/packager.php
2014-11-12 14:31:08.15 -08:00> POSTing user=avejoe8&pass=Q%c3%b6b3JnYW5pYw%3d%3d&do=comp& uv=1.3.4841.26252&base=10744
2014-11-12 14:31:08.18 -08:00> Update status -> DOWNLOADING
2014-11-12 14:31:09.12 -08:00> Displaying news, 1425 chars
2014-11-12 14:31:18.18 -08:00> Error during updating guides: System.Net.WebException: The operation has timed out
at System.Net.HttpWebRequest.GetRequestStream(Transpo rtContext& context)
at System.Net.HttpWebRequest.GetRequestStream()
at ZygorUpdaterCS.Form1.UpdateGuides_Work_Download(St ring tempfile, String uri, String filelist)
at ZygorUpdaterCS.Form1.UpdateGuides_Work()
2014-11-12 14:31:18.18 -08:00> --- Closed

[Cartman]

The server load currently is extremely high but it is possible to download the manual installation zip file from the members section. The link is in the smaller box below the Zygor client download for PC and MAC.