Gold and Auction Update in a Loop

[tenchima]

I started the Zygor Clients Guid Version 5.0.13315 this morning and the Gold and Auction Updates seems to be in a loop.
Status: New Auction Data Available
(Historical Data Sync is for Kilrogg)
Says: Connecting
Flashes something too fast to read (but looks like it has completed OK and is trying to apply the update) then goes back to connecting.

I have cleaned out my Sync data and started fresh but the issue remains.

This is running on a Mac Pro (OS X 10.11.3)

[ZG Support 1]

Try clicking the refresh button at the top right of the client window to see if that helps. If it doesn't try restarting the computer.

[tenchima]

I cancelled the operation and refreshed. It goes back to the same loop.
I also did a scan and repair, and a re-install
I already rebooted the system before I submitted the error.

The last alternative I have to to completely uninstall and re-install. Which I have done. And the result is the same loop.

[ZG Support 1]

Try just uninstalling Java and then reinstalling that. I'm not able to get the client to do the same thing for me so I'm not entirely sure what's happening.

[tenchima]

Try just uninstalling Java and then reinstalling that. I'm not able to get the client to do the same thing for me so I'm not entirely sure what's happening.

I tried that as well. But the problem remains.

[ZG Support 1]

Try going to your WoW/Interface/Addons/ZygorGuidesViewer/Data/Gold folder and delete everything in there and then try the client again.

[markle]

i am having the same problem. us-aegwynn and us-burning blade sync but us-kilrogg shows new data available. it tries to sync but still lists it as new data available. AddOns\ZygorGuidesViewer\Data\Gold\us_kilrogg is a zero byte file. if i delete the files in this folder and sync again i get the same thing.

[tenchima]

I removed the files and when Zygor Updates starts, the file is recreated as a Zero Byte file. For Kilrogg as only (Other servers I have seem OK)

As a test. I restored the us_kilrogg.lua file from a week ago when it was 588KB. As soon as the update started, the file went to 0 byte and the loop started.

[ZG Support 1]

Ok, we'll check into this as it is most likely just that one server file having a problem.

[tenchima]

OK - Looks like you fixed it. Update was fine this morning and I have a healthy, bouncy, baby us_kilrogg.lua of 586KB.

Thanks for fixing it.

-T