Subscription not showing

[akirababe]

Hey, I got an email from Paypal AND from Zygor confirming my payment after paying 7.99 by Paypal. Your email said I was a confirmed elite member, but now I'm trying to download the client and it's saying I'm just trial and asking me to upgrade to Elite. Is there just a time delay between payment and processing or did something go wrong? I'd really like to have this up and running for the expansion at 1am.

[ZG Support 1]

This should be fixed now if you refresh your Members area.

[akirababe]

Thanks!

[djspellbound]

Having this same exact problem as well, the screen got hung at processing card, however I got an email for the account upgrade to elite and also have the invoice as well.

[ZG Support 1]

This should be fixed for you now.

[djspellbound]

This should be fixed for you now.

Thank you for the quick fix

[irishroki]

I am having the same issue

[ZG Support 1]

I am having the same issue

You should be all fixed now.

[dragonxtreme]

This seems to be a common issue. I have the same thing. I paid for the 6 month subscription, but my account page still wants me to subscribe.

[ZG Support 1]

You should be all fixed. It's just a flag that's not getting set properly for some people.

[mattj063]

I also am having this same issue when I purchased the 6 month sub a few days ago.

[ZG Support 1]

I also am having this same issue when I purchased the 6 month sub a few days ago.

This should be fixed for you now.

[lillita]

Seems to still be an issue. Been an hour since I got the receipt but account page still says I only have basic. Have tried refreshing, logging out and back in, reinstalling client but no luck getting it to update. It does recognize I already have elite membership if I click to sub and confirm billing info again but rest acts as above.

[bizzal70]

Same problem on my end

[proto4ever]

also having the same problem