in game message says to update subscription. Web page says it is active.

[admin1]

reloaded and updated several times.

[Zygor Dev 6]

Do a Scan & Repair in the client. This can be found by pressing the wrench icon in the DOWNLOAD panel. Make sure to restart the game after doing so.

Let us know if that doesn't resolve your issue.

[admin1]

That worked!

[tecks]

Worked for me!!

[deleewit]

Getting message that my Elite Subscription has expired (it just was renewed a few days ago). Subscription page says I'm good till april 11. Did a Scan & Repair, no luck. I also noticed high lag to website and one time landed on Cloudflare page, maybe the servers are under attack?

P.S. the message was in-game from the addon, as soon as logging into a toon

P.S.S worse news, Scan & Repair got rid of all Legion guides, current settings. Thankfully I backup once a day.

[megaman]

i have the same problem and scan and repair doesn't worked for me still same message

[ZG Support 1]

Try using the wrench to do a reinstall.

[deleewit]

Refresh and Scan & Repair didn't work. Reinstall did work for me. I restarted from a backup (1 day ago when it was working, but my subscription was getting renewed) and got same error. After reinstall over it, no error message and it looks like my 'recent quests' got restored too.
Thanks, but makes me wonder if I'm gonna have to reinstall every month :-)

[ZG Support 1]

No, when you were trying to do things we were having some server issues so that's why it was failing. Normally you would only have to do the scan & repair and it would be fixed.

[deleewit]

Okay:-) Just realized that the ZygorGuides program folder isn't inside my Worldofwarcraft folder anymore. Got changed to User/appdata folder awhile back. So my WoW folder restore didn't work for the desktop client anyhow, heheh.

[megaman]

same message i did an reinstall and it didn't seems to work.

But i can use it djust getting this message everytime i login to any character i can click it down and still use it so it's not a big problem.

[ZG Support 1]

If doing a scan & repair isn't fixing it for you please make sure the box to the right side of WoW in the middle of the desktop client is checked orange to enable it.

[megaman]

I checked that and it didn't help so i reinstalled the zygor guide, then i installed it again then it worked now is all as it shall do.

Thanks alot for your help