Internal Error Please try again later. [200]

[desertdwarf]

Working for me now.

[ZG Support 1]

This should now be fixed. Please try again.

[goindie]

CONFIRMED working now thanks for the fast response time guys. Great work

[Wintermoon]

This should now be fixed. Please try again.

Looking good thanks!

[shanecabuka]

Mine is working again - thank you for the speedy resolution

[mindymender]

All fixed, thanks so much!

[diablo420]

confirmed working

[freakybart]

This is happening the same at the moment.
Any fix or tips on our side, or is this something I need to wait?


EDIT: Log attached.
After install, Auto-start doesn't happen.

When launching manually, it's creating 2 exe (guideclient & unistaller), but 0Ko file.

[Zygor Dev 6]

This is happening the same at the moment.
Any fix or tips on our side, or is this something I need to wait?


EDIT: Log attached.
After install, Auto-start doesn't happen.

When launching manually, it's creating 2 exe (guideclient & unistaller), but 0Ko file.

The logs indicate no errors when downloading Uninstaller.exe and ZygorGuidesClient.exe. Do you have any antivirus that may be blocking the actual writing of those files?

I'll look into the internal error and check back in regards to that.

[freakybart]

Hello,

Thanks for the reply.
I've just tryed a fresh installation, in a folder excluded by AV protection.
And also disabled others AV software, such as MBAB.

On fresh install, here what I got.


Just strange that some exe are 0bit size.

Attached my log file.
Seems to be an error this time.



EDIT: Seeing the log file, I just downloaded file manually from your website.
As soon as I start it, from the bat file, it reset to 0bit file.

EDIT2: tryed after disabled all Windows AV & Firewall.
Also, make sure it's not readonly.
Still same issue

[Zygor Dev 6]

How did you install the client? I'm wondering why those files are empty. Did you use the installer from the member's section?

It just makes very little sense why Zygor.jar would be able to download, but the .exe files aren't. That's why I'm jumping at antivirus, because antivirus absolutely hates .exe files. Rightfully so.

Also, try not using startup.bat. Try running Zygor.jar directly. Should just be able to double click it.

[freakybart]

Hello,

Yes, I've downloaded it from member area.

I'm agree with AV, but doesn't seems to be this since, I really tryed to disabled them, or even exclude the folder.

Executing the Jar file is asking me with wich soft I want to open it.
So I use Java Platform[...]

Same things.
Log below.
I'm available throught TeamViewer if needed.
To Contact, dunno if you got private message, or my Skype is: alfonse1er

[Zygor Dev 6]

Hello,

Yes, I've downloaded it from member area.

I'm agree with AV, but doesn't seems to be this since, I really tryed to disabled them, or even exclude the folder.

Executing the Jar file is asking me with wich soft I want to open it.
So I use Java Platform[...]

Same things.
Log below.
I'm available throught TeamViewer if needed.
To Contact, dunno if you got private message, or my Skype is: alfonse1er

You can send in a message to support@zygorguides.com and they will setup a time for a remote session.

[freakybart]

i'll check that with them.
Thank you anyways for answering.