Gear Advisor not working

[dmbech]

I just identified a problem with the Gear Advisor. When I have the "Azure Lightblade" in any of my packs, the Gear Advisor stops working. However, when I place this item in my bank the Gear Advisor starts working again. Any ideas?

[ZG Support 1]

We'll have to check into that with the code to see what's happening. That has a couple of different versions of the item, what is the ilvl for the one you have? Also, when you open the guide selection window in game what does it display in the lower left corner for the version number?

[dmbech]

The version number is 6.1.16245 and the ilvl of the item causing the problem is 100.

[ZG Support 1]

Please try using the following command in the game chat and then see if the gear system works for you with that lightblade.

/run table.wipe(ZGV.db.global.gii_cache) ReloadUI()

[dmbech]

Ran the command. Assume there is a space between the right paren and the Reload command. Verified item was still causing Gear Advisor to break before trying this. When I ran the command I received a warning asking if I wanted to run a script. Said yes, the command ran and UI reloaded. Gear Advisor did not work at all, either with the item or not. Had to port out of Stormwind before Gear Advisor would start working again.

[ZG Support 1]

I'll pass that back to the devs. Thanks for the test. After you ported out did it start to work with the lightblade in your bags?

[dmbech]

No still does not work with that item in my bags.

[ZG Support 1]

Ok, here's the next thing the devs would like you to try in game. First, do you have error reporting turned on so you can see LUA errors? If you don't you can run this command:

/console scriptErrors 1


Now put the bad item into your bags so the gear system stops working and do the following command in game to see if there are any LUA errors.

/run error("error reporting")


If you do have an error that shows up please post it for us so we can dig deeper into that error.

If if it does not, then please try the following command to see if this gives an error message.

/run ZGV.ItemScore.AutoEquip:ScanBagsForUpgrades()

Also, if you have bugsack or anything like that, make sure to check the error log in that addon.

When you are done with tests, if you want to disable error reporting, the command is:

/console scriptErrors 0