Cancel on going subscription

[Gengus]

Hi Team,

I recently purchased your service. An wanted to test it for a month, however, I can't seem to cancel on-going renewal. is it possible for this section to be turned off and just let me run out the month of subscription I have going at the moment?

Thanks,
Fergus

[ZG Support 1]

When you are in the members area you can use the manage subscription link to cancel when you have an active subscription. If you just started a subscription you may need to log out and back in for that page to change.