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  1. #1

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    August 29th, 2019
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    Thumbs down Several errors/problems

    Ever since the latest update to retail I have had extremely long load screens taking 3-5 minutes. Then recently it wouldnt even load into an area and get stuck on the load screen. I have problem solved this to come from zygor addon. As when I remove it from my addons i return to having less then 1 min load time. I reinstalled it thinking it was a cache problem. Worked for about 3 hours and then back to getting stuck on load screen. Remove it again and I have fast loading again.

  2. #2
    Administrator ZG Support 1's Avatar
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    October 24th, 2008
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    If you disable all other addons so only Zygor is running do you have the same problem?
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  3. #3

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    August 29th, 2019
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    Yes that is how I know it's coming from this addon. I removed all addons and deleted cache/wtf folders from wow directory. I then added addons 1 by 1 until I experienced the problems. When I got to zygor it stopped loading the game. Removed all addons deleting wtf and cahmche again and it worked fine. Reinstalled zygor fresh and it was considerably slower with only zygor addon present. Removed zygor again and added my others back and everything is fine

  4. #4
    Administrator Zygor's Avatar
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    October 7th, 2008
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    Hmm, try closing the game entirely, then go into the WTF folder inside your WoW installation folder, and delete/remove your Zygor saved variables. Your saved variables may have gotten corrupted, or something.
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  5. #5

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    August 29th, 2019
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    Yes like I had said i deleted wtf/cache folders while conducting my testing. It helped some but only for a few hours. And i did this while i was not in the game since at that time i couldn't even get in past the character selection

  6. #6
    Administrator ZG Support 1's Avatar
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    Have you tried a fresh game install to see if maybe there's something in the game files that's causing it? I ask because we haven't had any other reports of this kind of issue.
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  7. #7

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    August 29th, 2019
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    Yes uninstalled wow, and blizzard client. Reinstalled it all worked good for few days and again today it won't load with zygor addon enabled.

  8. #8
    Administrator ZG Support 1's Avatar
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    Are you starting the game with our desktop client or with the battle.net app?
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  9. #9

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    August 29th, 2019
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    I'm using the blizzard client

  10. #10
    Administrator ZG Support 1's Avatar
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    Do you run the game as an administrator? Have you ensured everything is whitelisted in your antivirus software? Other than some big addon conflict happening a single addon should not keep the game from starting.
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