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  1. #1

    Join Date
    December 1st, 2019
    Posts
    2

    Exclamation Downloaded for the first time Apple won't open

    Just joined today.

    Trying to install software and Apple gives me the following message

    "“Zygor” can’t be opened because Apple cannot check it for malicious software. This software needs to be updated. Contact the developer for more information."

    I am running: macOS Catalina ver 10.15.1

    Any advice?

  2. #2
    Administrator ZG Support 1's Avatar
    Join Date
    October 24th, 2008
    Posts
    14,040
    This is something we're trying to figure out to get resolved. For now make sure you are logged into the website and then go to this page. https://zygorguides.com/support/manual/manualinstall

    That will give you the zip file for the guides which you can extract into your wow/retail/interface/addons folder to get the guides working in game. The manual download zip file will not give you any trend data so the gold guides will not function correctly but the rest of the guides will be there in game. We'll have the client issue with Catalina fixed as soon as we can.
    Become a Fan of Zygor Guides on Facebook:
    http://www.facebook.com/pages/Zygor-...04933799556988

    Follow Zygor Guides on Twitter:
    http://twitter.com/zygorguides

  3. #3

    Join Date
    December 1st, 2019
    Posts
    2

    Smile

    Quote Originally Posted by ZG Support 1 View Post
    This is something we're trying to figure out to get resolved. For now make sure you are logged into the website and then go to this page. https://zygorguides.com/support/manual/manualinstall

    That will give you the zip file for the guides which you can extract into your wow/retail/interface/addons folder to get the guides working in game. The manual download zip file will not give you any trend data so the gold guides will not function correctly but the rest of the guides will be there in game. We'll have the client issue with Catalina fixed as soon as we can.
    This worked great! Thank you.

  4. #4

    Join Date
    October 25th, 2009
    Posts
    2
    still getting this error message after downloading and trying to run zygor

  5. #5

    Join Date
    August 25th, 2014
    Posts
    1
    Any idea when this is going to be fixed? Literally paying monthly for something that doesn't work correctly!

  6. #6

    Join Date
    November 29th, 2019
    Posts
    1
    Just wondering if this has been fixed yet?

  7. #7
    Administrator ZG Support 1's Avatar
    Join Date
    October 24th, 2008
    Posts
    14,040
    This is still being worked on.
    Become a Fan of Zygor Guides on Facebook:
    http://www.facebook.com/pages/Zygor-...04933799556988

    Follow Zygor Guides on Twitter:
    http://twitter.com/zygorguides

  8. #8

    Join Date
    December 1st, 2012
    Posts
    1
    Still working on this?

  9. #9
    Administrator ZG Support 1's Avatar
    Join Date
    October 24th, 2008
    Posts
    14,040
    Yes, the client programmer is still trying to find out what has to be done to not see this message.
    Become a Fan of Zygor Guides on Facebook:
    http://www.facebook.com/pages/Zygor-...04933799556988

    Follow Zygor Guides on Twitter:
    http://twitter.com/zygorguides

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