Trouble with guide

[Tyrax]

It tells me to take stuff from the bank witch i havnt even collected?

[ZG Support 1]

Which guide? What step? What does the step say?

[Zygor]

If you didn't use the guide from the very beginning, that may be the problem, if you skipped those things. If that's the case, you could just skip anything you can't do because of it, such as bank steps like that.