Crashing in Share mode

[rmihalic]

We just came back to WoW and started new Rogue and everytime we try to use the share mode option i get the following attached message. We have reinstalled Zygor and disabled all our addins.

Thank you.

[ZG Support 1]

How exactly are you starting the guide sharing? What are you clicking and what is your girlfriend clicking?

[rmihalic]

We are following the guide instructions on this link. It has always worked in the past

https://www.zygorguides.com/support/manual/sharemode

[ZG Support 1]

Try doing a full guide reset for both computers.

1. exit WoW
2. go to the WoW/_retail_/Interface/Addons folder and delete the ZygorGuidesViewer folder
3. go to the WoW/_retail_/WTF/Account/<your account name here>/SavedVariables folder and delete the Zygor files in there
4. run the desktop client and install a fresh copy of the guides

[rmihalic]

We have done that too.

[ZG Support 1]

Try this for a test.

1. Exit the game
2. Go to your WoW/_retail_/Cache folder and delete everything in there
3. Go to your WoW/_retail_ folder and rename the Interface and WTF folders to Interface.Old and WTF.Old
4. Run the Zygor desktop client, click check for updates at the top, and then click on the Install button

[rmihalic]

Same message after doing that on both machines

[ZG Support 1]

Is it just the Durotar 1-20 guide that you have a problem with?

[rmihalic]

It appears to be working on the northen Barren 20-60 guide, however, i cannot see my GF quest progress on her quests but she can see mine.

[ZG Support 1]

Who shares the guide and who accepts the share?

[rmihalic]

She is the party leader and I accept the share. We have also tried the other way around. Where i am the leader and she accepts the share

[ZG Support 1]

Ok, there should be a fix going out today that should fix the problem you've been seeing with the Durotar 1-20 guide sharing.

[rmihalic]

Great, thank you. Any idea why I cannot see the other person's quest progress?

[ZG Support 1]

That might also be fixed with the update. Please let me know if that is not the case once you update and try the sharing again.

[rmihalic]

Yes, only the person that shares their guide can see the progress of the other person. So, if i share the guide with my GF i can see how many items she needs but she cannot see status, but if she shares the guide with me the other happen. She can see my status but i cannot see hers. The other person (the one that accepts the share) is suppose to see the other persons name under the quest and other many items they need like Player name 0/4 for example. Basically both people should be able to see what the other person needs, right? Like the attached screenshot