Since hot fixes before prepatch, zygor guides not operating

[harmonichonda01]

So I am currently in middle of changing faction for my new toons this expansion, and I am getting a number of errors with zygor.

1. When turning in and auto accepting quests, it doesn't quite finish accepting, so I have to click through quests on the quest giver anyways.

2. Right now in war campaign alliance, I am on step 260, but it is literally bouncing back and forth from 260-261 and flashing back and forth, I cannot manually progress backwards, nor forwards.

3. Leveling guides have quests turn ins that are simply wrong throughout.

Why is this product not free with so many errors? Very seriously contemplating using the free addons that do the same services at this point, and I am a long time subscriber.

[ZG Support 1]

Try doing a full guide reset.

1. exit WoW
2. go to the WoW/_retail_/Interface/Addons folder and delete the ZygorGuidesViewer folder
3. go to the WoW/_retail_/WTF/Account/<your account name here>/SavedVariables folder and delete the Zygor files in there
4. run the desktop client and install a fresh copy of the guides
5. go back in game to test and let me know if that fixed it

[harmonichonda01]

Still no go after fresh install: uploaded a video to youtube so you can see what it's doing in the war campaign alliance
https://youtu.be/4oW_BmTr4WI may need some time to process

[ZG Support 1]

Oh, that's right. That's not one of the fixes that went out today. You should be able to hold Ctrl + Alt keys and click to step past that to 262 and then keep going from there. However the fresh reset of the guides should help with any bugs from doing a faction swap that you might have encountered.