Hello,
Alright, well it has become abundantly clear that, while it
usually creates a fun atmosphere, the "teaser" video approach
was not the best way to reveal the subscription idea. We
realize it would have been better to reveal all the information
about how much subscriptions will cost, and how previous
customers will be effected.
So, without further ado, let's do that now, shall we? :-)
-------------------------------------------------------------
Subscription Pricing (No Contract):
-------------------------------------------------------------
Alliance OR Horde (each):
$5.99 per month
Alliance & Horde (both):
$7.99 per month
You will not be locked into a contract at all. Zygor will be
a pay-as-you-go service.
-------------------------------------------------------------
Previous Customers:
-------------------------------------------------------------
You will continue receiving updates to the products you've
already purchased before the introduction of subscriptions.
When an expansion is released, we will still offer the option
to Upgrade your products (whichever you purchased before
subscriptions) with a one-time fee. You will also be able to
upgrade your products by simply becoming a subscriber.
Also, even if you do adopt the subscription and then cancel,
you will still have access to the products you purchased prior
to the subscription switch (with updates up until an expansion).
However, upon cancelling, any of the new products within the
subscription would be removed.
On the topic of Updates/Upgrades. It has always been our policy
that an extra Upgrade fee be required to upgrade your products
to the newest World of Warcraft expansion. This has been our
policy since Zygor came to exist about 5 years ago.
-------------------------------------------------------------
New Products:
-------------------------------------------------------------
In order to gain access to the new products being released,
you will need to adopt the subscription.
New Products Include:
* Professions
* Achievements
* Pets & Mounts
* Titles
* Reputations
* Macros
* Future Expansion Upgrades
* Future Products
-------------------------------------------------------------
Using / Updating With Subscription:
-------------------------------------------------------------
Nothing at all changes in this department. You will update
and use the guides exactly the same as before subscription.
No need to worry about this at all.
-------------------------------------------------------------
Cancelling Your Subscription:
-------------------------------------------------------------
Again, you are not locked into a contract of any kind - you
can cancel your subscription at any time. If you choose to
cancel your subscription, you will no longer have access to
the products. (Previous customers read above)
We hope this clears up the mystery surrounding subscriptions,
and we very much look forward to continuing to provide you
with great products. :-)
Please let us know your thoughts! Thank you, take care.
John Cook
Zygor Guides, LLC
http://www.zygorguides.com
Alright, well it has become abundantly clear that, while it
usually creates a fun atmosphere, the "teaser" video approach
was not the best way to reveal the subscription idea. We
realize it would have been better to reveal all the information
about how much subscriptions will cost, and how previous
customers will be effected.
So, without further ado, let's do that now, shall we? :-)
-------------------------------------------------------------
Subscription Pricing (No Contract):
-------------------------------------------------------------
Alliance OR Horde (each):
$5.99 per month
Alliance & Horde (both):
$7.99 per month
You will not be locked into a contract at all. Zygor will be
a pay-as-you-go service.
-------------------------------------------------------------
Previous Customers:
-------------------------------------------------------------
You will continue receiving updates to the products you've
already purchased before the introduction of subscriptions.
When an expansion is released, we will still offer the option
to Upgrade your products (whichever you purchased before
subscriptions) with a one-time fee. You will also be able to
upgrade your products by simply becoming a subscriber.
Also, even if you do adopt the subscription and then cancel,
you will still have access to the products you purchased prior
to the subscription switch (with updates up until an expansion).
However, upon cancelling, any of the new products within the
subscription would be removed.
On the topic of Updates/Upgrades. It has always been our policy
that an extra Upgrade fee be required to upgrade your products
to the newest World of Warcraft expansion. This has been our
policy since Zygor came to exist about 5 years ago.
-------------------------------------------------------------
New Products:
-------------------------------------------------------------
In order to gain access to the new products being released,
you will need to adopt the subscription.
New Products Include:
* Professions
* Achievements
* Pets & Mounts
* Titles
* Reputations
* Macros
* Future Expansion Upgrades
* Future Products
-------------------------------------------------------------
Using / Updating With Subscription:
-------------------------------------------------------------
Nothing at all changes in this department. You will update
and use the guides exactly the same as before subscription.
No need to worry about this at all.
-------------------------------------------------------------
Cancelling Your Subscription:
-------------------------------------------------------------
Again, you are not locked into a contract of any kind - you
can cancel your subscription at any time. If you choose to
cancel your subscription, you will no longer have access to
the products. (Previous customers read above)
We hope this clears up the mystery surrounding subscriptions,
and we very much look forward to continuing to provide you
with great products. :-)
Please let us know your thoughts! Thank you, take care.
John Cook
Zygor Guides, LLC
http://www.zygorguides.com