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Unhandled exception occured while updating guides

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    Unhandled exception occured while updating guides

    Today while I was updating the guides, i got an exception


    The msg box showed - Error during updating guides- System.net.web.exception

    It also said to post the below info on forum

    2011-10-11 07:25:11.05 +05:30> --- Opened
    2011-10-11 07:25:11.07 +05:30> Started
    2011-10-11 07:25:11.08 +05:30> Read from registry: AcceptedLicense = 1
    2011-10-11 07:25:11.09 +05:30> Updater MD5 = 747931f2257fba6a0dfa553ff316aff5
    2011-10-11 07:25:11.21 +05:30> Read from registry: AddonsDir = C:\Program Files (x86)\World of Warcraft\Interface\Addons
    2011-10-11 07:25:11.21 +05:30> Read from registry: GamePath = C:\Program Files (x86)\World of Warcraft\Launcher.exe
    2011-10-11 07:25:11.21 +05:30> Read from registry: User = SilverKnight846
    2011-10-11 07:25:11.21 +05:30> Read from registry: Pass = ***
    2011-10-11 07:25:11.21 +05:30> Read from registry: IconCreated = 1
    2011-10-11 07:25:11.21 +05:30> Read from registry: AutoMode = 1
    2011-10-11 07:25:11.21 +05:30> Determined WoW install dir: C:\Program Files (x86)\World of Warcraft
    2011-10-11 07:25:11.35 +05:30> Read from registry: AcceptedLicense = 1
    2011-10-11 07:25:11.37 +05:30> Checking installed version via C:\Program Files (x86)\World of Warcraft\Interface\Addons\ZygorGuidesViewer\Ver.lu a and ZygorGuidesViewer.toc .
    2011-10-11 07:25:11.37 +05:30> Read from registry: ProductString = zgv zg-la zg-lac zg-lh zg-lhc zg-da zg-dac zg-dh zg-dhc zg-proa-a zg-proa-h zg-titr-a zg-titr-h zg-pets-a zg-pets-h zta
    2011-10-11 07:25:11.37 +05:30> Version: 2937 (3.3.2937)
    2011-10-11 07:25:11.37 +05:30> Logging in...
    2011-10-11 07:25:11.38 +05:30> Connecting to http://zygorguides.com/updater/packa...=1.3.4110.2901
    2011-10-11 07:25:11.39 +05:30> Login status -> LOGGINGIN
    2011-10-11 07:25:11.39 +05:30> Displaying news, 196 chars
    2011-10-11 07:25:24.39 +05:30> Receiving response
    2011-10-11 07:25:24.39 +05:30> LOGIN> LOGIN OK
    2011-10-11 07:25:24.39 +05:30> LOGIN> USER Shyam Sunder
    2011-10-11 07:25:24.39 +05:30> LOGIN> UPDATER_MD5 747931f2257fba6a0dfa553ff316aff5
    2011-10-11 07:25:24.39 +05:30> LOGIN> VER 3.3.2937
    2011-10-11 07:25:24.39 +05:30> LOGIN> PRODUCT zgv Zygor Guides Viewer addon
    2011-10-11 07:25:24.39 +05:30> LOGIN> PRODUCT zg-la Zygor Leveling Guide - Alliance
    2011-10-11 07:25:24.39 +05:30> LOGIN> PRODUCT zg-lac Zygor Leveling Guide - Alliance (Cataclysm)
    2011-10-11 07:25:24.39 +05:30> LOGIN> PRODUCT zg-lh Zygor Leveling Guide - Horde
    2011-10-11 07:25:24.39 +05:30> LOGIN> PRODUCT zg-lhc Zygor Leveling Guide - Horde (Cataclysm)
    2011-10-11 07:25:24.39 +05:30> LOGIN> PRODUCT zg-da Zygor Dailies and Events Guide - Alliance
    2011-10-11 07:25:24.39 +05:30> LOGIN> PRODUCT zg-dac Zygor Dailies and Events Guide - Alliance (Cataclysm)
    2011-10-11 07:25:24.39 +05:30> LOGIN> PRODUCT zg-dh Zygor Dailies and Events Guide - Horde
    2011-10-11 07:25:24.39 +05:30> LOGIN> PRODUCT zg-dhc Zygor Dailies and Events Guide - Horde (Cataclysm)
    2011-10-11 07:25:24.39 +05:30> LOGIN> PRODUCT zg-proa-a Zygor Professions and Achievements - Alliance
    2011-10-11 07:25:24.39 +05:30> LOGIN> PRODUCT zg-proa-h Zygor Professions and Achievements - Horde
    2011-10-11 07:25:24.39 +05:30> LOGIN> PRODUCT zg-titr-a Zygor Titles and Reputations - Alliance
    2011-10-11 07:25:24.39 +05:30> LOGIN> PRODUCT zg-titr-h Zygor Titles and Reputations - Horde
    2011-10-11 07:25:24.39 +05:30> LOGIN> PRODUCT zg-pets-a Zygor Pets and Mounts - Alliance
    2011-10-11 07:25:24.39 +05:30> LOGIN> PRODUCT zg-pets-h Zygor Pets and Mounts - Horde
    2011-10-11 07:25:24.39 +05:30> LOGIN> PRODUCT zta Zygor Talent Advisor addon + builds
    2011-10-11 07:25:24.39 +05:30> LOGIN> PRODUCTDIR ZygorGuidesViewer
    2011-10-11 07:25:24.39 +05:30> LOGIN> PRODUCTDIR ZygorTalentAdvisor
    2011-10-11 07:25:24.39 +05:30> LOGIN> CHG:
    2011-10-11 07:25:24.39 +05:30> LOGIN>
    2011-10-11 07:25:24.39 +05:30> LOGIN> :CHG
    2011-10-11 07:25:24.39 +05:30> LOGIN> END
    2011-10-11 07:25:24.39 +05:30> Login complete
    2011-10-11 07:25:24.41 +05:30> Login status -> USER
    2011-10-11 07:25:24.45 +05:30> --- Closed


    i tried to launch updater again and version shows 3.3.2937
    i am also able to view guides in-game
    i am confused as to why this exception occured

    Any help is welcomed

    #2
    My guess is that there was probably some kind of hiccup in the web connection right after it finished downloading and installing the new update, but before it could connect again to verify the files. Or something like that.
    My Flight Path Follies guide

    A pessimist knows all women are bad... an optimist hopes they are.

    I reject your reality and substitute my own.

    All foreign languages are done with Google Translate.

    Comment


      #3
      The things that come into my mind when there are problems with the updater:
      The password should not contain any special characters, just normal letters and numbers, no é or ä or §$%. I think they changed something in the server communication but who knows.
      Your WoW is installed into "Program Files" which is a bad idea as this folder is protected by the system and addons my have problems when the addons folder is inside this. Try running the updater as administrator (rightclick the icon).

      Comment


        #4
        But he said he did get it updated, just that it popped off that error.
        My Flight Path Follies guide

        A pessimist knows all women are bad... an optimist hopes they are.

        I reject your reality and substitute my own.

        All foreign languages are done with Google Translate.

        Comment


          #5
          One thing I learned here is that I always have to think of the simple things and double check everything
          I don't know if the updater got an update because of the special characters. If it did maybe something still is wrong.

          Comment


            #6
            Launched updater couple of times and havent seen this error again. Also there were no issues with in-game guides. I gues it was some issue with that particular launch as cabby said. Anyway thanks for quick response.

            Comment


              #7
              I only get this error messages if zygor files is in use and not writeable. If your wow client is active, shut it down while updating.

              !!! If you post the error message on the board. Make sure to delete your password, or it will go public. !!!
              Last edited by yonaz; October 19, 2011, 03:49 PM. Reason: importen info

              Comment

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