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  1. #1

    Join Date
    April 12th, 2009
    Posts
    22

    6.1 guide issues

    I can't seem to get the guide to come up when i open the game. I updated the game via the downloader, but it still won't work.

    The zygor black box comes up on my screen, but when I try to select a guide, nothing pops up at all.

    Has anyone else been having this type of error?

  2. #2
    Administrator ZG Support 1's Avatar
    Join Date
    October 24th, 2008
    Posts
    13,524
    If you disable all other addons do you still have this problem? Have you made sure you're running the latest guide version?
    Become a Fan of Zygor Guides on Facebook:
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  3. #3

    Join Date
    April 12th, 2009
    Posts
    22
    Yes and yes. I'm up to version 5.0.11468. I'm also running on a mac, if that helps.
    Last edited by smithcj97; February 24th, 2015 at 06:23 PM.

  4. #4
    Administrator ZG Support 1's Avatar
    Join Date
    October 24th, 2008
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    13,524
    Try clicking the Addons button at the character selection screen and check the box at the top of that window labeled 'Load out of date Addons'. Maybe it's not seeing the guides as being updated properly.
    Become a Fan of Zygor Guides on Facebook:
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  5. #5

    Join Date
    April 12th, 2009
    Posts
    22
    That's just it. I did that already. the "load out of date add ons" is clicked. I see the guide when I open the game, but I can't pull up any actual guides. Is there anything we can do?

  6. #6
    Administrator ZG Support 1's Avatar
    Join Date
    October 24th, 2008
    Posts
    13,524
    Can you post a screen shot of your installer client window?
    Become a Fan of Zygor Guides on Facebook:
    http://www.facebook.com/pages/Zygor-...04933799556988

    Follow Zygor Guides on Twitter:
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