New patch is live...Zygor guide does not load

[caetus]

Can we get an ETA?

[sunador]

Can we get an ETA?

yeah, you just got one... "soon"

[ZG Support 1]

The update for today's game patch is now released. Please make sure to run the desktop client so it can update your guides.

[christakatrill]

The update for today's game patch is now released. Please make sure to run the desktop client so it can update your guides.

hey guys i just loaded it up and no guides are present =O just thought id let you know or if theres something im not doing on my end please let me know!

[nydas]

Updated, still broken.

1x ...rface\ZygorGuidesViewer\ZygorGuidesViewer-5.0.lua:812: ERROR in startup frame 2: ...rface\ZygorGuidesViewer\ZygorGuidesViewer.lua:4 62: attempt to call method 'ParseHeader' (a nil value)
in
...rface\ZygorGuidesViewer\ZygorGuidesViewer.lua:4 62: in function 'Startup_LoadGuides_Threaded'
...rface\ZygorGuidesViewer\ZygorGuidesViewer.lua:6 88: in function <...rface\ZygorGuidesViewer\ZygorGuidesViewer.lua: 588>

[C]:: in function 'error'
...rface\ZygorGuidesViewer\ZygorGuidesViewer-5.0.lua:812: in function 'StartupStep'
ZygorGuidesViewer\MasterFrame.lua:6: in function <ZygorGuidesViewer\MasterFrame.lua:4>

[ZG Support 1]

For the 2 still having a problem, have you disabled all other addons for testing?

[zgrizz]

With everything unloaded

For the 2 still having a problem, have you disabled all other addons for testing?

It's a bit more than just the 2 - and yes, nothing else is running.

Message: ...rface\AddOns\ZygorGuidesViewer\ZygorGuidesViewe r.lua:812: ERROR in startup frame 2: ...rface\AddOns\ZygorGuidesViewer\ZygorGuidesViewe r.lua:462: attempt to call method 'ParseHeader' (a nil value)
in
...rface\AddOns\ZygorGuidesViewer\ZygorGuidesViewe r.lua:462: in function `Startup_LoadGuides_Threaded'
...rface\AddOns\ZygorGuidesViewer\ZygorGuidesViewe r.lua:688: in function <...rface\AddOns\ZygorGuidesViewer\ZygorGuidesView er.lua:588>

Time: 07/19/16 15:31:25
Count: 1
Stack: [C]: in function `error'
...rface\AddOns\ZygorGuidesViewer\ZygorGuidesViewe r.lua:812: in function `StartupStep'
Interface\AddOns\ZygorGuidesViewer\MasterFrame.lua :6: in function <Interface\AddOns\ZygorGuidesViewer\MasterFrame.lu a:4>

Locals: (*temporary) = "ERROR in startup frame 2: ...rface\AddOns\ZygorGuidesViewer\ZygorGuidesViewe r.lua:462: attempt to call method 'ParseHeader' (a nil value)
in
...rface\AddOns\ZygorGuidesViewer\ZygorGuidesViewe r.lua:462: in function `Startup_LoadGuides_Threaded'
...rface\AddOns\ZygorGuidesViewer\ZygorGuidesViewe r.lua:688: in function <...rface\AddOns\ZygorGuidesViewer\ZygorGuidesView er.lua:588>
"

[mellyn]

That is with no other addons running at all, so it's not an issue with other addons. It's Zygor.

Message: ...rface\AddOns\ZygorGuidesViewer\ZygorGuidesViewe r.lua:812: ERROR in startup frame 3: ...rface\AddOns\ZygorGuidesViewer\ZygorGuidesViewe r.lua:462: attempt to call method 'ParseHeader' (a nil value)
in
...rface\AddOns\ZygorGuidesViewer\ZygorGuidesViewe r.lua:462: in function `Startup_LoadGuides_Threaded'
...rface\AddOns\ZygorGuidesViewer\ZygorGuidesViewe r.lua:688: in function <...rface\AddOns\ZygorGuidesViewer\ZygorGuidesView er.lua:588>

Time: 07/19/16 15:31:26
Count: 1
Stack: [C]: in function `error'
...rface\AddOns\ZygorGuidesViewer\ZygorGuidesViewe r.lua:812: in function `StartupStep'
Interface\AddOns\ZygorGuidesViewer\MasterFrame.lua :6: in function <Interface\AddOns\ZygorGuidesViewer\MasterFrame.lu a:4>

Locals: (*temporary) = "ERROR in startup frame 3: ...rface\AddOns\ZygorGuidesViewer\ZygorGuidesViewe r.lua:462: attempt to call method 'ParseHeader' (a nil value)
in
...rface\AddOns\ZygorGuidesViewer\ZygorGuidesViewe r.lua:462: in function `Startup_LoadGuides_Threaded'
...rface\AddOns\ZygorGuidesViewer\ZygorGuidesViewe r.lua:688: in function <...rface\AddOns\ZygorGuidesViewer\ZygorGuidesView er.lua:588>
"

[cancer]

THANK YOU! That time it worked.
As previously stated (but deleted) some of us may be inpatient, but we really do appreciate all the work you guys put into the guide.
Have a great day!!

[ZG Support 1]

Can the people who have problems still confirm that their battle.net launcher shows them updated to 7.0.3? Also can you confirm that you have the current 5.0.14109 guide update. You can confirm that in game on the guide selection window.

[zgrizz]

For the 2 still having a problem, have you disabled all other addons for testing?

Just to update, I've since updated Java and done a full restart verifying only ZG is on. I still get the error above and no guides show.

[kalfeer]

For the 2 still having a problem, have you disabled all other addons for testing?

Everything off, no guides loading. Zygor only addon running.

[zgrizz]

Can the people who have problems still confirm that their battle.net launcher shows them updated to 7.0.3? Also can you confirm that you have the current 5.0.14109 guide update. You can confirm that in game on the guide selection window.

7.0.3.22248 and 5.0.14109. I've launched Repair in the client to see if that could have an effect.

[swteknique]

Message: ...rface\AddOns\ZygorGuidesViewer\ZygorGuidesViewe r.lua:812: ERROR in startup frame 3: ...rface\AddOns\ZygorGuidesViewer\ZygorGuidesViewe r.lua:462: attempt to call method 'ParseHeader' (a nil value)
in
...rface\AddOns\ZygorGuidesViewer\ZygorGuidesViewe r.lua:462: in function `Startup_LoadGuides_Threaded'
...rface\AddOns\ZygorGuidesViewer\ZygorGuidesViewe r.lua:688: in function <...rface\AddOns\ZygorGuidesViewer\ZygorGuidesView er.lua:588>

Time: 07/19/16 12:47:09
Count: 1
Stack: [C]: in function `error'
...rface\AddOns\ZygorGuidesViewer\ZygorGuidesViewe r.lua:812: in function `StartupStep'
Interface\AddOns\ZygorGuidesViewer\MasterFrame.lua :6: in function <Interface\AddOns\ZygorGuidesViewer\MasterFrame.lu a:4>

Locals: (*temporary) = "ERROR in startup frame 3: ...rface\AddOns\ZygorGuidesViewer\ZygorGuidesViewe r.lua:462: attempt to call method 'ParseHeader' (a nil value)
in
...rface\AddOns\ZygorGuidesViewer\ZygorGuidesViewe r.lua:462: in function `Startup_LoadGuides_Threaded'
...rface\AddOns\ZygorGuidesViewer\ZygorGuidesViewe r.lua:688: in function <...rface\AddOns\ZygorGuidesViewer\ZygorGuidesView er.lua:588>
"

[kalfeer]

7.0.3.22248 and 5.0.14109. I've launched Repair in the client to see if that could have an effect.

Ditto. I'm showing updated to 7.0.3.22248, and running the Zygor version 5.0.14109.