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  1. #11

    Join Date
    October 27th, 2009
    Posts
    167
    I'll try this not late at night when im tired.

    When I do a search as suggested below, it freezes WOW for 1-3 seconds every time I search.
    https://zygorguides.com/support/manual/search

    How do I do a full/clean install?

    Quote Originally Posted by ZG Support 2 View Post
    Sounds like the beachball situation is internal? Or do you have reason to believe it has something to do with Zygor?
    Last edited by drcoolj; June 27th, 2019 at 12:32 PM.

  2. #12
    Administrator Zygor Admin's Avatar
    Join Date
    October 24th, 2008
    Posts
    42
    Quote Originally Posted by drcoolj View Post
    How do I do a full/clean install?
    1. exit WoW
    2. go to the WoW/Interface/Addons folder and delete the ZygorGuidesViewer folder
    3. go to the WoW/WTF/Account/<accountname>/SavedVariables folder and delete the Zygor files in there
    4. run the desktop client and install a fresh copy of the guides

  3. #13

    Join Date
    October 27th, 2009
    Posts
    167
    Quote Originally Posted by Zygor Admin View Post
    1. exit WoW
    2. go to the WoW/Interface/Addons folder and delete the ZygorGuidesViewer folder
    3. go to the WoW/WTF/Account/<accountname>/SavedVariables folder and delete the Zygor files in there
    4. run the desktop client and install a fresh copy of the guides
    Thanks. Does the uninstall from the client also do this?

  4. #14

    Join Date
    October 27th, 2009
    Posts
    167
    That didn't help, I also disabled all other addons. Same issue.

    So when I start to type it freezes the game, one I type if I backspace or delete what I typed to type something else same thing happens.

    This was after a the clean uninstall as suggested.
    Last edited by drcoolj; June 27th, 2019 at 12:45 PM.

  5. #15
    Administrator Zygor Admin's Avatar
    Join Date
    October 24th, 2008
    Posts
    42
    Quote Originally Posted by drcoolj View Post
    That didn't help, I also disabled all other addons. Same issue.

    So when I start to type it freezes the game, one I type if I backspace or delete what I typed to type something else same thing happens.

    This was after a the clean uninstall as suggested.
    What search terms are you using that causes the lag?

  6. #16

    Join Date
    October 27th, 2009
    Posts
    167
    It typing anything. it doesn't matter. In the past the clean uninstall had resolved it.

    I made a video, this should do a better job of explaining the issue, then I have been.

    https://www.youtube.com/watch?v=ctto7dt1LIA

    My system OS and Specs.

    Macos 10.14.5
    Model Name: iMac
    Model Identifier: iMac17,1
    Processor Name: Intel Core i5
    Processor Speed: 3.2 GHz
    Number of Processors: 1
    Total Number of Cores: 4
    L2 Cache (per Core): 256 KB
    L3 Cache: 6 MB
    Memory: 24 GB

  7. #17

    Join Date
    October 27th, 2009
    Posts
    167
    Guys here I small typo to correct..
    https://drive.google.com/file/d/1XkS...ew?usp=sharing

    Check the Nazjatar daily, when you have completed them or on step 38, it says. You have completed all Mechagon dailies. You might want to correct that.

    PS why is it so difficult to share a picture. Curse you vBulletin®
    Last edited by drcoolj; June 27th, 2019 at 11:02 PM.

  8. #18

    Join Date
    October 27th, 2009
    Posts
    167
    Any ideas on how to fix this?

    Quote Originally Posted by drcoolj View Post
    It typing anything. it doesn't matter. In the past the clean uninstall had resolved it.

    I made a video, this should do a better job of explaining the issue, then I have been.

    https://www.youtube.com/watch?v=ctto7dt1LIA

    My system OS and Specs.

    Macos 10.14.5
    Model Name: iMac
    Model Identifier: iMac17,1
    Processor Name: Intel Core i5
    Processor Speed: 3.2 GHz
    Number of Processors: 1
    Total Number of Cores: 4
    L2 Cache (per Core): 256 KB
    L3 Cache: 6 MB
    Memory: 24 GB

  9. #19
    Administrator Zygor's Avatar
    Join Date
    October 7th, 2008
    Posts
    3,578
    We just released a new update that we believe should fix this. Update and try again, and let us know, thanks.
    Become a Fan of Zygor Guides on Facebook:
    http://www.facebook.com/zygorguides

    Follow Zygor Guides on Twitter:
    http://twitter.com/zygorguides

  10. #20

    Join Date
    October 27th, 2009
    Posts
    167
    Quote Originally Posted by Zygor View Post
    We just released a new update that we believe should fix this. Update and try again, and let us know, thanks.
    Awesome, the search works perfect now.

    Thank you.

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