Hello,
Unfortunately, there are two issues we need to address with you.
-------------------------------------------------------------
Issue #1: Guides Not Adding to Accounts After Purchase
-------------------------------------------------------------
Recently, there has been an issue with some people's guides
not activating correctly in their account after making their
purchase.
We have identified the issue and fixed it in our system. At
the same time, we've gone through and activated everyone's
purchases that did not correctly activate upon payment.
So, if this issue effected you, please update your guides, as
you should now be able to download and use all of your guides.
We apologize for the inconvenience.
-------------------------------------------------------------
Issue #2: Email Addresses Leaked to Spammers
-------------------------------------------------------------
Many of you are aware of this issue, as it effected everyone
that was a Zygor member before a few weeks ago. Somehow,
spammers were able to breach our website security to obtain
the email addresses and usernames of all of Zygor Guides'
members. They used this information to promote their scam
product to you via email.
Immediately upon learning of this situation, we contacted a
few internet security experts to analyze our website, identify
the weakness and, essentially, plug the holes so this does not
happen again.
A few weaknesses were identified and allowed us to determine
how the intruders broke in. Those security holes have now been
fixed and measures have been taken to prevent this situation
from happening again in the future.
There is not reason to believe the intruders went after members'
passwords, as their motive seemed to be to promote their product
through spam.
However, just to be safe, we highly encourage you to change
your password immediately. You can do this inside the Zygor
Guides Members Area here:
http://zygorguides.com/members/
This is a serious issue and not one we've taken lightly. We
will continually test and improve the security of our service
and are deeply sorry this was allowed to happen in the first
place.
And that's all for now, stay tuned for more news coming soon
on the brand new products we'll be releasing in the next few
weeks!
Take care.
John Cook
Zygor Guides, LLC
http://www.zygorguides.com
Unfortunately, there are two issues we need to address with you.
-------------------------------------------------------------
Issue #1: Guides Not Adding to Accounts After Purchase
-------------------------------------------------------------
Recently, there has been an issue with some people's guides
not activating correctly in their account after making their
purchase.
We have identified the issue and fixed it in our system. At
the same time, we've gone through and activated everyone's
purchases that did not correctly activate upon payment.
So, if this issue effected you, please update your guides, as
you should now be able to download and use all of your guides.
We apologize for the inconvenience.
-------------------------------------------------------------
Issue #2: Email Addresses Leaked to Spammers
-------------------------------------------------------------
Many of you are aware of this issue, as it effected everyone
that was a Zygor member before a few weeks ago. Somehow,
spammers were able to breach our website security to obtain
the email addresses and usernames of all of Zygor Guides'
members. They used this information to promote their scam
product to you via email.
Immediately upon learning of this situation, we contacted a
few internet security experts to analyze our website, identify
the weakness and, essentially, plug the holes so this does not
happen again.
A few weaknesses were identified and allowed us to determine
how the intruders broke in. Those security holes have now been
fixed and measures have been taken to prevent this situation
from happening again in the future.
There is not reason to believe the intruders went after members'
passwords, as their motive seemed to be to promote their product
through spam.
However, just to be safe, we highly encourage you to change
your password immediately. You can do this inside the Zygor
Guides Members Area here:
http://zygorguides.com/members/
This is a serious issue and not one we've taken lightly. We
will continually test and improve the security of our service
and are deeply sorry this was allowed to happen in the first
place.
And that's all for now, stay tuned for more news coming soon
on the brand new products we'll be releasing in the next few
weeks!
Take care.
John Cook
Zygor Guides, LLC
http://www.zygorguides.com