Copy of my Dugi guide experience my son wanted to use his guide and didn't like it this is what he gets back from Dugi not edited this is the whole thing.
CLICKBANK Support Update
This is an automated message from the ClickBank.com ticket system to confirm that this ticket has been created.
VENDOR : COMMENTED : 02/15/2012 7:21 PM PST
The advantage of running my own company is that I will run it how I want it and respond how I want to respond, clearly nobody will take any business advice from someone who are not able to behave professionally themselves.
I will take things personally when words such as "stupid" and "deluded" is being used.
have a nice day.
You should receive an email response to tech support requests within 2 business days. Refunds and cancellations are processed within one business day (except if a product has been shipped, in which case refunds and cancellations are processed within 14 business days). You may return to this ticket at any time to check for a reply, to further comment on your ticket, or to close the ticket should you no longer need assistance.
View, respond, or change the status of this ticket by clicking on the link below:
TICKET INFORMATION
Ticket Number: 5520049
Creation Date: 02/15/2012 3:38 PM PST
Ticket Type: REFUND
Ticket Status: OPEN
Reason Selected: I was not satisfied with the product. / Product did not meet expectations.
PURCHASE INFORMATION
Order Number:
Order Date: 02/14/2012 9:07 PM PST
Customer Name:
Customer Email:
Product: Dugi Horde 1-85 Leveling / Loremaster & Dungeon / Dailies & Events
Product ID: 188
Product Type: EBook Software Video
Vendor's Site: http://www.ultimatewowguide.com/red.php
ALL COMMENTS
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VENDOR : COMMENTED: 02/15/2012 7:21 PM PST
The advantage of running my own company is that I will run it how I want it and respond how I want to respond, clearly nobody will take any business advice from someone who are not able to behave professionally themselves.
I will take things personally when words such as "stupid" and "deluded" is being used.
have a nice day.
----------
CUSTOMER : COMMENTED: 02/15/2012 6:19 PM PST
Actually I was just being honest is all. The install went fine it was working as it appeared to be intended. I do not appreciate the personal comment when I was providing feedback on your product. I certainly didnt attack you. I have never had an issue using any other add on before. I am glad to be through with your company. Judging from your reply you are unable to handle criticism and are deluded about the quality of the product. If you really want to find out the problem read you response to any other business professional to get ther opinion on your customers. Also how is it my issue that your arrow directs me to a empty area in front of the valley of honor AH with no quest givers near by? Or sends me back to org to pick up a quest from a npc that does not have quest avaliable for my character.
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VENDOR : COMMENTED: 02/15/2012 5:55 PM PST
You can get a refund without the excuses as we both know the problem is between the seat and the keyboard. Please allow up to 48 for the funds to reappear back into your account.
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CUSTOMER : CREATED: 02/15/2012 3:38 PM PST
I would like a refund on these guides that I purchased. I really dislike the interface and found it really poor for started characters as it did not know where I had been and what I had done so i spent an hour trying to get it on track it was sending me to npc's for the wrong quests, it directed me into the middle of Valley of honor in Org for a quest giver that wasnt there. Just unimpressed was meant to reduce wasted time and I wasted at least 30min on the stupid install and over an hour trying to get it to work for me. Not going to waste anymore time on this guide. Please process refund asap
©2012 ClickBank All Rights Reserved.
917 S. Lusk Street, Suite 200, Boise ID 83706 USA |
CLICKBANK Support Update
This is an automated message from the ClickBank.com ticket system to confirm that this ticket has been created.
VENDOR : COMMENTED : 02/15/2012 7:21 PM PST
The advantage of running my own company is that I will run it how I want it and respond how I want to respond, clearly nobody will take any business advice from someone who are not able to behave professionally themselves.
I will take things personally when words such as "stupid" and "deluded" is being used.
have a nice day.
You should receive an email response to tech support requests within 2 business days. Refunds and cancellations are processed within one business day (except if a product has been shipped, in which case refunds and cancellations are processed within 14 business days). You may return to this ticket at any time to check for a reply, to further comment on your ticket, or to close the ticket should you no longer need assistance.
View, respond, or change the status of this ticket by clicking on the link below:
TICKET INFORMATION
Ticket Number: 5520049
Creation Date: 02/15/2012 3:38 PM PST
Ticket Type: REFUND
Ticket Status: OPEN
Reason Selected: I was not satisfied with the product. / Product did not meet expectations.
PURCHASE INFORMATION
Order Number:
Order Date: 02/14/2012 9:07 PM PST
Customer Name:
Customer Email:
Product: Dugi Horde 1-85 Leveling / Loremaster & Dungeon / Dailies & Events
Product ID: 188
Product Type: EBook Software Video
Vendor's Site: http://www.ultimatewowguide.com/red.php
ALL COMMENTS
----------
VENDOR : COMMENTED: 02/15/2012 7:21 PM PST
The advantage of running my own company is that I will run it how I want it and respond how I want to respond, clearly nobody will take any business advice from someone who are not able to behave professionally themselves.
I will take things personally when words such as "stupid" and "deluded" is being used.
have a nice day.
----------
CUSTOMER : COMMENTED: 02/15/2012 6:19 PM PST
Actually I was just being honest is all. The install went fine it was working as it appeared to be intended. I do not appreciate the personal comment when I was providing feedback on your product. I certainly didnt attack you. I have never had an issue using any other add on before. I am glad to be through with your company. Judging from your reply you are unable to handle criticism and are deluded about the quality of the product. If you really want to find out the problem read you response to any other business professional to get ther opinion on your customers. Also how is it my issue that your arrow directs me to a empty area in front of the valley of honor AH with no quest givers near by? Or sends me back to org to pick up a quest from a npc that does not have quest avaliable for my character.
----------
VENDOR : COMMENTED: 02/15/2012 5:55 PM PST
You can get a refund without the excuses as we both know the problem is between the seat and the keyboard. Please allow up to 48 for the funds to reappear back into your account.
----------
CUSTOMER : CREATED: 02/15/2012 3:38 PM PST
I would like a refund on these guides that I purchased. I really dislike the interface and found it really poor for started characters as it did not know where I had been and what I had done so i spent an hour trying to get it on track it was sending me to npc's for the wrong quests, it directed me into the middle of Valley of honor in Org for a quest giver that wasnt there. Just unimpressed was meant to reduce wasted time and I wasted at least 30min on the stupid install and over an hour trying to get it to work for me. Not going to waste anymore time on this guide. Please process refund asap
©2012 ClickBank All Rights Reserved.
917 S. Lusk Street, Suite 200, Boise ID 83706 USA |
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