error message:FAILED_TO_OPEN_CONNECTION

[hoop2007]

I am getting this error message when pulling up the Zygor guide client.error message:FAILED_TO_OPEN_CONNECTION

I have run the repair option but it has not fixed the problem. Anyone else having this problem or know how to fix it.

Thanks

[ZG Support 1]

Try doing a reinstall of Java and then restart the computer to see if that helps.

[lady2beetle]

I am having a similar issue - I couldn't update and the game told me that I needed to reactivate, so I logged out of the client, and now I can't log back in. I know I have the correct username and password, and it doesn't tell me that they are wrong - it just doesn't do anything at all, as if it can't connect. I have tried reinstalling java, but it doesn't help.

[sir_squeak]

Having this issue also - did a full reinstall and now can't login as it times out quicker than the server responds. The client seems to wait 3 seconds for an OK but the server is taking like 10 seconds to respond...

[ZG Support 1]

Try again now. We were having some issues with the connection but it seem to be better now.

[lady2beetle]

It worked! I was able to log in, update the client, and it loads properly - thank you!