We were unable to connect to Zygor

[aidler]

The title says what message I get today from the Zygor client. Is there a problem?

[ZG Support 1]

Should be fine now so try again.

[skoore]

Im getting the same issue now

[ZG Support 1]

Can you please provide details of what you do before you see that message?

[schufterei]

I am having the same issue. I just reinstalled the client, and when I enter my credentials it says failed to connect to Zygor.

[ZG Support 1]

When you are logging into the client make sure you are using your username and not your email address. Also double check all capitalization.

[skoore]

Aha, the username did the trick for me. Thanks!