Guide Suggestion "stuck"

[Geezerbahl]

I was working on Loremaster for Eastern Kingdom and after finishing an area it suggested another. I had already completed the suggested zone so I declined. This happened with 2 other zones as well and now these three are stuck. I click on the icon and the orange '3' goes away, but they still show up. After a while the "3" notification shows up again. I have clicked on the suggested guide and it zipped through the entire thing and then suggested another, but it won't go away from this list. Screenshot below.

ZygorError3.png

Notification which returns after several minutes:

ZygorError4.png

[ZG Support 1]

You could try toggling some of the different pop-up settings in the Notifications section of the guide viewer settings. Maybe turning off and on the one for the guides will clear it properly for you.

[Geezerbahl]

Those 3 still show up. I tried the following:

• disable all notifications and reloaded the UI
• disabled Zygor, reload UI, re-enabled Zygor, reload UI
• started a completely new guide (daily I've never done before), then removed other guides...

For some reason those 3 are just stuck.

Any other suggestions?

[ZG Support 1]

Only other thing I could think of would be to try resetting the profile.

[Geezerbahl]

I'll give that a try after I finish my current objective.

Since this is most definitely a bug, is there any sort of logs or info I can submit for the devs to look at?

[ZG Support 1]

This wouldn't show up in the normal bug reports.

[Geezerbahl]

This wouldn't show up in the normal bug reports.

I don't understand that statement. Just because there may not be a category to classify this, it is still a bug. If you connect me with the devs I can work with them to help figure this out. It makes the notification system rather useless as it continually notifies me of stuff I don't care about. Also, I did see another user mention something similar so it's not a one-off thing.

Note - I've been in the software development business for 30+ years... I can help triage etc.

[ZG Support 1]

I meant that there are no reports or logs you could send us that would contain info on this issue. We'll check on it on our end to see what we can spot. If the devs do have any questions we'll reach out to you.

[Geezerbahl]

Gotcha! Thanks!