War Council missing....

[Halfiden]

Been on WoW and Zygor for a long time and can usually figure these hiccups out and progress. But this one has me stumped.
A family member has started WoW and is using the guides and is stuck. In the game: Leveling > BfA > Kul Tiras > Tiragarde Sound (10-50) >
Step #2: Attend the War Council, watch the dialogue.
There is no War Council here. The throne room is empty. What am I missing?

[Halfiden]

LOL... no more than I hit POST and I was running out of the castle and ran right into the room where the Council is. It is not at the throne where the waypoint arrow takes you.
It is the first door to the left when you enter the castle.